Application Modernisation, API Management, Event Automation, Application Observability, Network Observability, FinOps, AiOps, DevOpsMy responsibilities include scouting/sustaining talent, coaching my team on business acumen in addition to deep technical knowledge and making customers/partners successful in their journey with IBM software. I engage with various personas in customer/partner organizations to help them understand our relevance to their business. Bringing together the right set of technologies and people to solve high impact problems is what I do best. - leads IBM Automation technical sales team in ISA region for Territory Business- Solution and subject matter technical expert responsible for leveraging IBM solutions to solve client business challenges​. - Leads by example through effective coaching- Drives technical business development and progression- Partners with Brand Leader to achieve account strategy objectives- Drives skill growth and development in team​.- Maintains contemporary technical skills and offering knowledge. - Executes the technical sales strategy and builds technical accelerators aligned to the marketTechnology Areas of Focus : Application Modernisation and IT Automation

Accelerite is the products business of Persistent Systems. Accelerite provides infrastructure software in the areas of Cloud Management (Convirt/rCloud/Rovius), Unified Endpoint and Enterprise Mobility Management (Radia) and an API based Service Creation and Monetization platform for the fields of telecommunications and Internet of ThingsHead Presales APJ (General Manager Business Development)-Build a partner ecosystem across the region, establishing a strong presence across ANZ, Japan, South East Asia and India- Define and execute the GTM strategy, creating awareness with partners and prospective customers, demand and a customer base- Products included endpoint management, Convirt - Cloud Management , Location Based Services- Provide vital market feedback to product management teams - Complete hand holding of partners and customers for fulfilling all the technical requirement for an opportunity- Conduct Customer Demo , POC ,RFP Response and Solution presentation- Conduct trainings for Partners- Continuous engagement with partner practice teams for business development- Actively participate in core committee reviews for business development

Responsible for attack plans, and elite presentations and demand generation activities within the GSP territory or target GSP accounts with Partner Team. Understand both the technology and business objectives of our customers/Partners to enable the success of the account. Achieving this status level requires superior business acumen and ability to execute with proficiency at the executive level.Joint Solution offerings for GSP’s” - Craft and develop solutions for GSPs (or MSPs) that can be embedded into their platform which are repeatable building blocks to expand their business while simultaneously expanding CA’s install basePlatform and practice adoption – Support Global Service Provider named account teams to help drive CA products and solutions as GSP embedded technology.

Subject-matter expertise, thought leadership and solution/technical specialisation within and/or across Capability Solutions/Business Units/Brands to our Customers/Prospects• Provide technical leadership and oversight during Trials, POCs, complex demos, etc., as warranted. • Building of Customer, Partner and Prospects relationships to better understand their business and IT challenges• Assist the CA Customer Solution Architect, Channel Solution Strategist, and/or BU aligned Solution Strategist and sales team in technically qualifying solutions and their benefits to customers and/or Partners. • Work closely with the account team and the customer or Partner to obtain a deep understanding of the customer's technology needs or Partner's offerings and architect a solution to meet them. • Coordinate internal /external resources to effectively pursue opportunities.

Responsible for positioning and proving CA's products and solutions to address clients' business and IT needs and partners offerings. • Understand and articulate CA's technology vision and strategy and communicate its business value and impact. • Communicate CA's capabilities and vision for solutions by preparing and conducting demonstrations, whiteboard discussions and presentations according to CA best practices. • Set and manage appropriate customer and partner expectations throughout the Opportunity Lifecycle • Establish sustainable relationships with internal / external partners and clients. • Possess a working knowledge and ability to present product functionality and benefits within identified solution sets that support client's technical and functional requirements as well as partner offerings. • Understand and communicate CA's key competitive differentiators, by solution, as defined by CA business units.• Collaborate with technical team to deliver a set of complex and/or integrated demonstrations, and where necessary, more complex proofs-of-concept.

• Work closely with account teams to accurately understand Customers and Partners issues that are the impetus for them to consider CA's solutions. • Collaborate with account team to map CA technology to the customers' business drivers and partner offerings utilising the CA Sales Process. • Understand and articulate CA's technology vision and strategy and communicate its business value and impact. • Communicate CA's capabilities and vision for products and solutions by preparing and conducting demonstrations, whiteboard discussions and presentations according to CA best practices. • Set and manage appropriate customer expectations throughout the Opportunity Lifecycle • Establish sustainable relationships with internal / external partners and clients.

• Work independently to appropriately prioritize assigned workload and backlog; escalate issues to next level that require code interpretation to resolve. • Analyse logs and relevant data to troubleshoot and recreate customer issues on approved test systems. • Enhance a positive customer experience by: o Creating high quality knowledgebase documents. o Provide technical assistance to team-members by coordinating and ownership of support issue and escalations

Manage Network Connectivity InfrastructureManage Network Service Provider for ConnectivityManage Internal IT Application ServicesManage Internal IT Desktop and Server Platforms

Senior Support Executive for Internet Service Provider - Wipro NET - Netkracker