Lead Strategist for CBS Enterprise portfolio of accounts. Helping Salesforce customers define value-based strategies and execute on them with an Agile mindset to quickly realize business value.

Business lead on global transformation programs for Salesforce's large scale programs team

Driving digital transformation and innovation in large enterprises

Independent advisor to the C-suite of Ohanafy, focused on product strategy.

Responsible for delivery of all global POC (customer) platforms, including:TapWiser - B2B e-commerce platform driving over $5B of annualized net revenueOnTap - mobile retail execution application serving over 10 countriesOnCall - telesales system supporting over $2B of annualized net revenueOnTime - mobile delivery application responsible for 10% increase in driver productivityConnected POC - POS integration and IoT connectivity between ABI and customer locations in 8+ countriesPOC Eagle Eye - customer prospecting and data augmentation using social media and public data sources

Global responsibility for all Salesforce.com applications across our sales, IT, marketing, and people functions.

Serve as trusted advisor to my customers by providing best practices for requirements gathering, project management, application performance, security and governance.Provide Agile / Scrum best practices by mentoring project team members and educating client stakeholders.Play the role of liaison by communicating complex business requirements to technical experts. Challenge current business processes to drive innovation and improvement.Contribute to internal services organization by improving practice knowledge and mentoring junior colleagues.Identify and drive resolution of program and project level risks.

Design and develop data collection, analysis and reporting applications for our flagship product - Datamyze Analyzer.

Analyze business processes, requirements, and industry of clientDesign and configuration of Salesforce.com

Developed and led effort to implementation of Salesforce.com Sales Cloud three months ahead of schedule and 12% under budgetConfigured and developed all new Salesforce.com functionality to support field and national account sales, customer support and ITGathered requirements, planned and implemented all requests for Salesforce.com functionalityProvided ongoing training and support for 180 end usersManaged all end-user technology for 80 person sales teamPiloted iPad deployment for field sales reps

Managed $5M annual IT budget for International Group (IG)Acted as liaison to IG country managers and operations staff to develop IT programs of workLed quarterly portfolio reviewsDeveloped technology roadmap for IGMapped and analyzed critical business processesElicited and communicated IG strategy to IT group to ensure alignmentHandled escalation of IT-related issues

Led strategic planning activities for 200-person IT department using the Balanced ScorecardFacilitated strategic planning meetings for senior managementManaged the IT Strategic PlanLed all Enterprise Architecture efforts including development of a Technology Roadmap and Guiding PrinciplesManaged enterprise technology standards

Led Balanced Scorecard development and rolloutEnhanced M&A Due Diligence and Subsidiary Governance process manualsPerformed analysis of emerging technologies for use within the company

Performed evaluations of new technologies for use within the companyPerformed scorecard reviews of vendor applicationsDesigned architecture of internally developed applicationsPerformed security reviews of internal and external applicationsImplemented monitoring program for internal applicationsParticipated in Security Steering Committee and updated company security standardsAssisted in vendor contract negotiations

Support Manager – coordinated 15-person support team in addressing bug fixes, system changes and product enhancements; reduced open support requests from over 400 to under 150 in 2 monthsProject Technical Lead – managed 3 developers and provided technical direction in developing email marketing software customizationsSoftware Architect – performed security reviews of internal and external applications and ASP offeringsProject Manager – developed business plan for server migration to Linux platform; devised financial models to show benefits of migrationSecurity Analyst – coordinated implementation of security/compliance software across major AIG business units; documented AIG security review proceduresSystem Administrator – authored monitoring and capacity planning requirements documents for Linux server pilot; installed monitoring tools in test environmentBusiness Analyst – authored 3 business cases for eBusiness service offerings; all 3 services are currently used by major AIG business unitsQA Analyst – worked in Chennai, India testing AIG.com Web applications; implemented automated compliance testing tool now offered as a service to internal business unitsDeveloper – delivered custom J2EE application on-time for top-priority project; customized COTS software for eMarketing team