• Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment• Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction• Execute daily labor and break compliance• Enforce brand standards and expectations such as proper uniform, cleanliness, and recipe adherence• Champion a safe, harassment-free and discrimination-free workplace• Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative• Become part of the neighborhood and community

• Accountable for gathering all required data for reporting the Weekly Executive Dashboard (sales, transactions, entrees, discounts, food cost, labor, OSAT, Staffing, Loyalty)• Responsible for running SQL queries and gathering the data for reporting on monthly Key Metrics and objectives• Generating the Weekly Entrees Report for the Marketing Department• Producing the Weekly Sales and Transactions Comps Report and the Weekly Scorecard & District Scorecard for the Operation’s Team• Created Drink Incidence Top Performers by Week and Month Report for Marketing and Operations Teams• Created Category Variance to Ideal Report for Operations Team• Produce ad hoc reports as requested by the various department heads

• Provided support for all aspects of restaurant locations including first- and second-line support.• Consistently delivered and exceeded the service level agreement set for the Support Center by 25%.• Implemented all aspects of restaurant systems (ReMACS), including but not limited to configuration, product setup and recipes administration as provided by Culinary and Supply Chain.• Provided training, development, and best practices for ReMACS to the Operations Team• Collaborated on departmental projects as needed.

• Certified Training Stores for the San Diego Region• Certified and served as the Rubio’s Food Safety Proctor• Trained, tested, and certified 100+ managers on Food Handling Exam• Conducted performance reviews, monitored, and reviewed progress of manager trainees through training and development plans• Ensured statutory training requirements were met

• Oversaw 14-unit group of restaurants by supporting productive and profitable operations, responsible for P&L valued at $20M• Trained, coached, and provided guidance, including financial responsibility, local store marketing, management development and documentation, guest relations, safety/security, and ensuring all operations procedures, guidelines and policies were followed.• Coordinated with management teams to execute district-wide sales initiatives for new products• Overhauled multiple underperforming units from negative YoY sales and cash flow to positive earnings

• Successfully opened three $1M+ units in San Diego• Member of the Trainers Educators And Motivators (T.E.A.M) that focused on training all new store employee’s systemwide• Responsible and accountable for the training and development of all new Managers In Training (MIT), mentoring and coaching, all restaurant operations• Participated in initial motion study by SRE to create Rubio’s Labor System• Recipient of the Cleanliest Restaurant Award