Manny Ortega Email & Phone Number

Office Of Court Management, Houston Tx.

Technologies of focus: Windows Server, Hyper-V and Core Server, IIS, Dell OpenManagement Enterprise, Exchange, Exchange Online, Barracuda Cloud Control, O365, Teams, Azure ActiveDirectory Sync, Enterprise Scripting & Automation, KACE Systems Deployment and Management Appliance, Quest Rapid Recovery, Sophos/Symantec/SentinelOne.

Guadalajara Area, Mexico

Consulting and support for Microsoft based messaging solutions.• Wireless communications with Blackberry Enterprise server and ActiveSync.• Instant messaging with Office Communicator and Lync Server.• Archiving and compliance solutions like Symantec Enterprise Vault and Tivoli Storage Manager. • AntiSpam and email security like Google’s Postini and Cisco’s IronPort appliances.• Support for various companies in the commercial and healthcare fields having from 1,000 to 90,000+ mailboxes and many different messaging configurations from Exchange 2003 to Exchange 2010 plus Lotus Notes and Office 365.• Implemented Disaster Recovery plans for Exchange servers.• Managing of problem records and planning and executing changes according to ITIL methodology.

Managed all areas of information technology with an emphasis on enterprise backups and SOX data.• Architected production and development of EVault software from i365.com, a Seagate company; implementing and administering in-house disk-to-disk backups on Windows 2008 servers with 40TB of local storage each.• Perform and monitor backups of 255 servers in Houston and Dallas with replication between sites.• Installed, configured and administered Windows 2003 and 2008 servers for all software applications.• Monitored and graphed server availability and statistics like disk utilization, CPU, temperatures etc. using MRTG and SNMP• Assisted DBA's in implementation of Hot Backup architecture of SQL databases.• Implemented a Disaster Recovery plan for SQL, Exchange and Citrix servers.• Wrote policies for system backup, handling of backup media, data retention and management.• Was in charge of the first successful Sarbanes–Oxley audit at CGX regarding accounting data backups.• Performed duties for the administration of Active Directory, Citrix applications, Exchange 2007 and Blackberry Enterprise server 4.1 with over 850 users.

Houston, Texas Area

Managed all areas of information technology, including telecommunications (wireless and data).• Installed, configured and administered Windows 2003 servers for all software applications. Monitored server availability including installation of patches and upgrades.• Created a disaster recovery plan for Exchange email infrastructure and led a full disaster recovery project performing server reallocations at a SunGard disaster recovery site in Scottsdale, Arizona.• Perform backups and restores of customer data as well as complete server recovery, in addition to nightly enterprise backups; backing up over 15 terabytes of data for dozens of servers in a highly distributed environment. • Implemented wireless communications for senior executives, and eventually for over 550 users, on a Blackberry Enterprise Server.• Upgraded Exchange 2003 to Exchange 2007 and implemented an Anti-Spam solution for SMTP email infrastructure resulting in a 90% decrease in overall mail traffic and better email productivity with virtually no email viruses.• Managed the Exchange Server upgrade project to Exchange 2007. Researched, purchased and implemented the new email solution to replace outdated Exchange servers in Houston, Canada, Singapore and Aberdeen, Scotland; resulting in high availability, more email connectivity options, easier management of mailboxes and faster disaster recovery.• Composed and implemented email storage policies that reduced Exchange server storage by over 50%.• Administer Citrix Presentation Server.• Maintained, upgraded and implemented Websense policies to improve productivity and reduce legal liability for the company.• Was a key member of the project team in the installation of MS Office Communications Server 2007 for Instant Messaging (IM) and Voice Over IP (VOIP). Handled the Exchange Unified Messaging integration. Administered and upgraded the OCS system.• Performed Data and System Recovery.

Houston, Texas Area

Managed all areas of information technology.• Installed, configured and administered Windows 2003 servers including VMWare ESX virtual servers for all software applications.• Used VMware Virtual Center to centralize management of virtual environments including performance monitoring, rapid provisioning and secure access control. • Installed and maintained Red Hat Linux workstations and servers, maintaining and troubleshooting of SMTP mail, BIND 9 (DNS) and Apache web server logs.• Monitored server availability including installation of patches and upgrades.• Implemented wireless communications for over 250 users, on a Blackberry Enterprise Server. • Created a disaster recovery plan for Exchange email infrastructure and served as project leader in a full disaster recovery project.• Served as project leader for the Exchange Server 2003 upgrade from Exchange 5.5.• Implemented an Anti-Spam solution for SMTP email infrastructure resulting in a 65% decrease in overall mail traffic and better email productivity with virtually no email viruses.• Analyzed and interpreted website traffic to assist the marketing department in a more effective focus of email newsletter campaigns and website promotions.• Served as project team leader in the Citrix MetaFrame upgrade to Citrix XP. Consolidated servers and applications, increased security through SSL, reduced user and application management with a 50% decrease in help desk calls.• Performed Data and System Recovery using Symantec Tape Backup Exec, Veritas Netbackup, Norton GHOST from Symantec and Drive Snapshot 1.3.

Houston, Texas Area

Installed switches and routers for WAN connectivity using various network protocols.• Served on the installation project of $3.9 million worth of hardware and cabling in the newly created 21 floor Criminal Justice Center building in downtown Houston.• Participated as a key member in the design and implementation of a monitoring system for the core switches, routers and servers for Harris County CTC utilizing What’s up Gold, NetIQ and SNMP.• Created a server farm of Windows 98 machines where judges using Apple Macintosh computers could use Windows applications using Timbuktu remote control applications.• Designed and administered division's intranet web site for information dissemination.

Houston, Texas Area

Installed and maintained computer network and point of sale systems.• Designed and installed the network for CRC using Novell NetWare and later Windows 95 using TCP/IP with internet access using a DSL line.• Served as project leader in the implementation of Integrated and stand-beside (PC Based) Electronic Payment Systems to POS (Credit, Debit, Lone Star and Check Verification) in Houston, Dallas, San Antonio and the Rio Grande Valley.

• Troubleshooting and repair of Sonar system on board Ship.• Member of the PRP (Personal Reliability Program) for Nuclear Ship Security.