Manoj Km Email and Phone Number

➢ Determine and define project scope, objectives, documentation requirements and project timelines.➢ Predict resources needed to reach objectives and manage resources in an effective and efficient manner in liaise with business lines and functions (Operations, HR, TR, Learning and Development, Risk & Compliance, Etes, Workday, On & Off Boarding, Information Security, Planning & MOC and IT) on training, recruitment and system requirements for the projects.➢ Provide project updates in PowerBI and PPT on a consistent basis to various internal and external stakeholders about strategy, adjustments, progress, recommendations and mitigation plans for issues & risks during the course of the project.➢ Utilize industry best practices, techniques and standards throughout entire project execution.➢ Liaise directly with different stakeholders across the company to establish what processes/procedures are necessary to deliver the correct information to enable them to run the project successfully.➢ Work with cross-functional teams (may include client end representatives) to analyze requirements (changes in existing processes and workflows), identify solutions and plan for operational transitions or migrations by assigning tasks and communicating expected deliverables.➢ Execute projects independently by displaying sound judgment and proactively managing risk and issues. Preparing the Test cases based on the understanding from Workshops and BRD’s.➢ Implement and configure test management tools to facilitate test planning, test case management, and test reporting. Monitor and analyze test automation metrics, track test coverage, and provide regular status updates to project stakeholders.➢ Work closely with stakeholders to ensure that requirements are understood and that identified tasks support the requirements.➢ Work towards improving stakeholder relationships and ensure that stakeholder/customer satisfaction scores are high.

➢ Managing team of several country managers/leads and have proper governance and reporting framework deployment for ensuring that all exceptions get addressed in effective manner.➢ Track the smooth transition of implementation of new client or improvement of the existing client which includes knowledge transfer to the respective teams, country regulations, validations, clarifications and so on. Track the use of payroll software within the team.➢ Making sure that all country specific knowledge of cluster is captured effectively and logged in system of record and to ensure automation level within knowledge organization and within cluster is increased.➢ Ensuring that cluster team develops in-house capability for processing and auditing payroll delivery within 3 months of starting operations of a specific country.➢ Involved in talent acquisition, development and management of all country leads and country managers which includes Brazil, Colombia, Guatemala, El Salvador, Costa Rica, Mexico & Panama.➢ Jointly participate and present monthly/quarterly status to Regional Manager and Payroll Head about delivery operations of regional organization across the regions and also participate in joint review with other organization such as client organization, support and implementation organization to assess, identify and improve gaps and needs.

➢ Performing end-to-end services (NJ, Terminations, F&F and ad-hoc reports) to the clients and acting as a SPOC for any queries & clarifications and the project status on weekly basis, if required twice in a week.➢ Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.➢ Maintained employee privacy and protected payroll operations by keeping all information confidential.➢ Assisted with recruitment & onboarding of new employees and exit formalities for terminated employees.➢ Being a subject-matter expert used to prepare, analyze and/or review BRD’s, process notes, pay registers, payroll reconciliation summary, OT Summary, Vacation/Sick/Leave reports, account reconciliations, JV’s and other reports in order to support software developers, testers and clients to integrate payroll module.➢ Regular follow-up with the customers on monthly/fortnight invoices.➢ Prepared accounts for scheduled audits and assisted with auditors to facilitate faster completion of tasks.➢ Successfully completed payroll transitions of 7 projects which include different countries and entities for more than 20,000 which involves both monthly & semi-monthly with more than 98% accuracy.➢ Knowledge and experience in payroll rules and regulations across AMEA countries like Egypt, Jordan, Lebanon, Saudi, Qatar, Dubai, Iraq & Iran and overview on India, Sri Lanka and Bangladesh countries.➢ Identifying opportunities to improve department workflows and cross-functional processes.➢ Managing 5-member team and responsible for kickoff meetings, SLA’s, status calls, meeting deadlines, follow-ups on open issues, schedule deadlines for overall payroll project & its individual tasks and monitor implementation of any upgrades & patches and the testing of these prior to loading into the live environment for successful project completion.

➢ Drafting audit plan for the processes under audit including data requirements. ➢ Identifying the operational gaps, areas of improvement in the practice and recommend action plans to mitigate the resultant risk.➢ Timely, accurate, concise and effective documentation of audit reports on exceptions observed during the course of audit.➢ Ensuring whether the branch is adhering to the recent circulars/notifications issued by the RBI on regular intervals and identify any operational risk areas and escalate the same to the team leader.➢ Critically review the existing process and procedures during the audit of respective areas and suggest areas of improvement which would enhance controls and simplify the process flow.➢ To effectively track and identify revenue leakage and suggest measures to plug the same.

➢ Verify and inspect accounts receivables & payables and general ledger for its accurateness to reconcile the bank transactions are precise up to date.➢ Review, assess and recommend changes in accounting systems and controls of a business unit.➢ Inspect, test and assess software and hardware systems for their failure.➢ Coordinated with customers regarding their invoicing, payment plans and billing discrepancies.➢ Study, inspect and assess budgets, balance sheets and other related financial statements & records and will recommend the changes in internal audit controls.➢ Monthly audit of AR/AP aging summaries and regular follow-ups.➢ Check and verify accounting books and records that are in conformity with industry practices, corporate policies and ensure compliance with regulatory guidelines and generally accepted accounting standards.