Manoj Kumar Email & Phone Number

Gurgaon, India

• Processing and Quality checking• Process Reporting and Training• Queue allocation and management• Update SOP and other process document• Ensuring Compliance of all internal policies• Process improvement• Providing timely update to AM and onshore counterpart.• Doing administrative work for US-DC( Define Contribution ) Retirement Process• Doing administrative work for US-H&B( Health and Benefits )• Finding the solution for Process Development and Client satisfaction.• Making MOM.• Updating progress report, error report, and tracking sheet.

Gurgaon, India

Gurgaon, India

 Making task sheet. Assigns task to every associate. Posting the jobs on job portal sites. Updating the jobs. Making deletion reports. Activate, deactivate and modifies to jobs. Making internal and client reports ( Monthly, Weekly and daily basis). Updating progress report, error report, and tracking sheet. Making Daily Progress Report & Updating Skill Chart and MOM’s Making Billing data and WPR (Weekly progress report) reports.

Okhla, Delhi

 Making internal and client reports ( Monthly, Weekly and daily basis). Updating progress report, error report, and tracking sheet. Making Daily Progress Report & Updating Skill Chart and MOM’s

Bachelor Of Science (B.Sc.), Mathematics,Physics, 58

Education record