Manoj Kumar Email & Phone Number

• Providing customer support to International Customers through Mail and Chat.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Protects organization's value by keeping information confidential.• Focusing on Wish list Prospect and VIP account.

• Providing customer support to International Customers through Mail and Chat.• Attending Query email and Actioning them• Focusing on Wish list Prospect and VIP account.• Categorization of Software companies and Web development companies.• Good team player.• Achieved 60 – 70% of Target.

• Worked extensively on production system.• Expertise in monitoring and maintenance.• Performing Database refresh, Upgrade and Patching.• Good knowledge in Database Migration, Installation.• Doing daily health check for DB server in Netherland and Denmark.• Attended internal training on Unix Shell scripting, NAS Concept and ITIL-V3 Certification.• Roster Generation for weekly and Monthly basis• Report generation from BMC Remedy and Dashboard

Chennai, Tamil Nadu, India

Worked as Operation Analyst

Master Of Business Administration (Mba), Management Information Systems, General

Activities and Societies: Group Activities MBA

Bachelor Of Information Technology, It

Activities and Societies: Department Secretary B.Tech IT

Bachelor Of Engineering - Be, Information Technology, 78

Activities and Societies: Football, Fitness freek