Handling 20 Agents Team of NDR Department.Check Shift roster Adherence. Conduct Pre and Post Shift Briefings.Share previous day performance and hourly performance on same day with the Agents.Give highly contribution to control Shrinkage and Attrition in team.Good bounding with the Team members.Monitor real time Monitoring Through calling Tools.Audits and share the Feedback to Team member.Guide to Agents how they can perform in a team.Give Motivation and divide responsibilities to team members.Assigning the NDR Data Equally to the team and taking follow-ups on the same till closure.Taking follow-ups with Courier Team on Pending and High Ageing cases for timely closure on the same.Preparing Team performance report and sharing to Top Management.
Thought Box Retail Www.Fitrick.Com
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Team Leader Ndr OperationThought Box Retail Www.Fitrick.Com May 2019 - PresentNoida Sector 11 Handling 13 Agents Team of NDR Department. Check Shift roster Adherence. Conduct Pre and Post Shift Briefings. Share previous day performance and hourly performance on the same day with the Agents. Give highly contribution to control Shrinkage and Attrition in the team. Good bounding with the Team members. Monitor real-time Monitoring Through calling Tools. Audits and share the Feedback to Team member. Guide to Agents how they can perform in a… Show more Handling 13 Agents Team of NDR Department. Check Shift roster Adherence. Conduct Pre and Post Shift Briefings. Share previous day performance and hourly performance on the same day with the Agents. Give highly contribution to control Shrinkage and Attrition in the team. Good bounding with the Team members. Monitor real-time Monitoring Through calling Tools. Audits and share the Feedback to Team member. Guide to Agents how they can perform in a team. Give Motivation and divide responsibilities among team members. Assigning the NDR Data Equally to the team and taking follow-ups on the same until closure. Taking follow-ups with Courier Team on Pending and High Ageing cases for timely closure on the same. Preparing the Team performance report and sharing to Top Management. Show less
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Team Leader-NdrNutravo Lifecare Pvt Ltd 2017 - PresentUdyog Vihar GurgaonHandling 13 Agents Team of NDR Department.Check Shift roster Adherence. Conduct Pre and Post Shift Briefings.Share previous day performance and hourly performance on same day with the Agents.Give highly contribution to control Shrinkage and Attrition in team.Good bounding with the Team members.Monitor real time Monitoring Through calling Tools.Audits and share the Feedback to Team member.Guide to Agents how they can perform in a team.Give Motivation and… Show more Handling 13 Agents Team of NDR Department.Check Shift roster Adherence. Conduct Pre and Post Shift Briefings.Share previous day performance and hourly performance on same day with the Agents.Give highly contribution to control Shrinkage and Attrition in team.Good bounding with the Team members.Monitor real time Monitoring Through calling Tools.Audits and share the Feedback to Team member.Guide to Agents how they can perform in a team.Give Motivation and divide responsibilities to team members.Assigning the NDR Data Equally to the team and taking follow-ups on the same till closure.Taking follow-ups with Courier Team on Pending and High Ageing cases for timely closure on the same.Preparing Team performance report and sharing to Top Management. Show less
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Team Leader-NdrNutravo Lifecare Pvt. Ltd Jun 2017 - Apr 2019Gurgaon, India Handling 13 Agents Team of NDR Department. Check Shift roster Adherence. Conduct Pre and Post Shift Briefings. Share previous day performance and hourly performance on the same day with the Agents. Give highly contribution to control Shrinkage and Attrition in the team. Good bounding with the Team members. Monitor real-time Monitoring Through calling Tools. Audits and share the Feedback to Team member. Guide to Agents how they can perform in a… Show more Handling 13 Agents Team of NDR Department. Check Shift roster Adherence. Conduct Pre and Post Shift Briefings. Share previous day performance and hourly performance on the same day with the Agents. Give highly contribution to control Shrinkage and Attrition in the team. Good bounding with the Team members. Monitor real-time Monitoring Through calling Tools. Audits and share the Feedback to Team member. Guide to Agents how they can perform in a team. Give Motivation and divide responsibilities among team members. Assigning the NDR Data Equally to the team and taking follow-ups on the same until closure. Taking follow-ups with Courier Team on Pending and High Ageing cases for timely closure on the same. Preparing the Team performance report and sharing to Top Management. Show less
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Sr. It-Servicedesk ExcutiveDelhivery Pvt. Ltd Sep 2015 - May 2017Gurgaon, India
Manoj Kumar Skills
Manoj Kumar Education Details
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Shiva Computer Center Kapashera
Frequently Asked Questions about Manoj Kumar
What company does Manoj Kumar work for?
Manoj Kumar works for Thought Box Retail Www.fitrick.com
What is Manoj Kumar's role at the current company?
Manoj Kumar's current role is Master of Business Administration - MBA at Sikkim Manipal University - Distance Education.
What schools did Manoj Kumar attend?
Manoj Kumar attended Sikkim Manipal University - Distance Education, Shiva Computer Center Kapashera.
What skills is Manoj Kumar known for?
Manoj Kumar has skills like Management, Project Management, Information Technology, Logistics Management, Supply Chain Management, Key Performance Indicators, People Management, Team Management, Warehouse Operations, Team Development, Dashboard, Team Motivation.
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Manoj Kumar
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manoj kumar
Talent Acquisition Manager | Full Life Cycle Recruitment Specialist | Passionate About Winning The Talent GameFaridabad -
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Manoj Kumar
Key Account Manager | Hiring Data Analysts , Data Scientists & Data Engineers.....New Delhi -
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