PROFESSIONAL SKILLSIn my previous life I have done various types of practical works & get different professional exposures.Passenger handling procedureHaving the ability to handle any situation during any types of tour(Prepackage/Custom design)Travel arrangements and reservations.Construction of International fares.Having the ability to handle any AIR-Ticketing through GDS by all GALLILIO, AMADEUS, and SABRE software.Issuance of tickets (Manual)Air cargo handling.Issuance of Airway bill.Designing, planning & costing of package toursDocumentation ( Passport & Visa formalities)Hotel Bookings and car rental procedure.Customer care & Relations.Explain conditions, successfully negotiated and book tour product.Strong customer service orientation.Ability to interact with people and make a need to them for - Maintained excellent customer relations and developed customer rapportDeveloped ability to work in a fast paced environmentDiplomatically resolved customer's complaints on as-needed basisAbility to follow instructions well and make decisions with no supervisionMaintained all record keeping procedures without errorMotivated and supervised 16+ employees on daily basisEffectively developed telephone communication skills and consistently met quotasDelegated responsibilities to employees to meet company's expectationsCapable of effectively manage time, meet deadlines, quickly adapt to different environmentsA good team player and have excellent communication skillHave good grasp, and self learning skillsAlways willing to accept challenging assignments in most functional areasSpecialties:IATA, Galilio, Amedeus, Sabre, Tour Operation, Domestic Tour Operation, MICE, Travel agency management, call center management, english, french, hindi, legal, microsoft office, sabre, spanish,