7 years of experience in trust&safety and customer service Operations, Training and Project Management. Managing service levels, driving performance, deploying solutions to complex business problems, reducing inefficiencies and optimizing cost has been my prime focus area.
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Operations ManagerTelus DigitalNoida, Up, In -
Operations ManagerTelus Digital Oct 2024 - Present -
Operations ManagerTaskus Oct 2023 - Nov 2024MohaliResponsible for managing a team of leaders supporting customer service and trust&safety clients. Managing service levels, driving performance, deploying solutions to complex business problems, reducing inefficiencies and optimizing cost -
Learning Experience LeaderTaskus Sep 2021 - Oct 2023Gurugram, Haryana, India
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Process TrainerConcentrix May 2017 - Feb 2021Gurugram, Haryana, IndiaResponsible for the training needs of the clients. Partnering with operations and quality to build learning content and support client deliverables.
Frequently Asked Questions about Manoj Pathak
What company does Manoj Pathak work for?
Manoj Pathak works for Telus Digital
What is Manoj Pathak's role at the current company?
Manoj Pathak's current role is Operations Manager.
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Manoj Pathak
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Manoj Pathak
Lead Business Analyst | Expert In Product, People & Healthcare Analytics | Driving Data-Driven DecisionsMumbai3aol.com, quintiles.com, here.com -
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