Manoj Thomas Email & Phone Number

Experienced and Influential Executive with over 14 years of proven leadership in the Banking and non-banking sectors, specializing in Retail Assets, specifically Gold Loan. Recognized for my ability to persuade and convince management on ownership setups, client relationship management, and operational excellence. Extensive expertise in Gold Loan product management and development, with a deep understanding of the industry and its nuances gained through years of hands-on experience. Successful in establishing and managing business correspondents (BC) tie-ups and co-lending arrangements to drive growth in the Gold Loan business.Key Skills and Achievements:Pioneered innovative, cost-effective models for customer acquisition and low-cost service in non-conventional channels, leveraging branding, marketing, and sales strategies tailored to specific segments.Led business planning and performance management of channel partners, encompassing joint sales plans, local area marketing, staff coaching, and recruitment, resulting in accelerated growth and enhanced market presence.Fostered lasting customer relationships and organic growth through value-added strategic engagement, alliances, and the delivery of consultative solutions.Respected and leveraged human capital by motivating and mentoring cross-functional teams, promoting a strong team culture that fosters collaboration and encourages problem-solving and conflict resolution.Leadership Traits:Resilient and creative leader with a consistent record of achieving revenue, profit, and business growth objectives, excelling in turnaround and fast-paced environments. Known for conceiving and executing strategies that drive growth, profitability, and value.Innately wired for strategic and tactical thinking, with a proven ability to formulate and execute corporate plans. Bring a true perspective and acute insight into potential business impacts, driving corporate development through sound operational strategies.With a keen focus on product management and development, I possess comprehensive knowledge of the Gold Loan industry and its dynamics, backed by 14+ years of experience.My strong background in product development encompasses product launches, competitive analysis, and demand forecasting, enabling me to drive business growth and ensure high customer retention rates. I have also demonstrated exceptional leadership skills, motivating and mentoring cross-functional teams to achieve their full potential and encouraging a collaborative team culture that fosters problem-solving and conflict resolution.