Manojkumar . Email & Phone Number

• Ensure the procedures / SOPs / Manuals are created & maintained in line with the NPA, RAC - Credit Policy and other internal / external guidelines• Ensure all BOD and EOD responsibilities are adhered to in line with the checklists• Ensure all internal & external reports are prepared / checked / circulated in line with the stakeholder requirements and the agreed process• To Make Disbursement and Payment process • Identify any process risks and proactively bring them to the notice of the line manager• Work with the line manager in creating / implementing the risk mitigation actions for the operation supported• Perform the UAT as desired by the Operations / Business and clearly document the results including reporting them in time to the respective stakeholders• Ensure strict adherence to the Service Levels (TAT / SL agreed) and any exceptions are immediately reported to the line manager along with appropriate reasons• Ensure compliance with all internal & external policy & audit requirements (including but not limited to Legal / Compliance / Operational, etc)• Maintain all registers & files as required by the Operations unit (Example: FRFC Key Register, Document Control register, In & Outward register, etc)• Verifications are initiated and tracked for receipt (Customer & Collateral). Disbursal checks are ensured in line with the manuals / Policy / SOPs and funds are disbursed• Tracking of OTC & PDD documents and update to the system. Ensure Welcome Kit request and dispatch on time• Archive the files as per the process• All post disbursal and service related requests are handled in line with the procedures• Possess good knowledge of ROI, PF, Office Accounts, DIR & LTV (exposure)• CERSAI report generation (enquiry, register the entry & remove the entry)• High governance standardsDesignation - Branch operations Incharge - (BOI). Team - Operations . Products - Mortgage ,Lap and Education Loan

• Review loan applications to ensure completeness and accuracy of documentat • To Check and verify NDC processing • Verify borrower information to ensure compliance with KYC/AML regulations.• To prepare disbursement process to ensure adherence to regulatory requirements• Disbursement of all products under the Retail Asset (HL,Lap,AL and PL)• Works closely with the local Business and Credit teams for the smooth functioning of hub.• Work on the reduction of TAT & implementation of the Bank's Policies in the hub.• Manage all internal and External Auditors and ensure proper control of the process at hub.• Adhere to the Record Management process & Vendor management.• Adhere to the Code of Conduct guidelines of the Bank.• Perform loan disbursements in accordance with established procedures.Designation - Sr.Credit processing Associate (CPA) Team - Credit operations . Products - Mortgage, Lap, PL used AL, and AL

• Delivering Seamless Account Opening Experiences • Account Opening Expert Ensuring Regulatory Compliance & Client Satisfaction• New Accounts Representative Facilitating Smooth Customer Onboarding Processes• Customer Service Champion | Providing Guidance & Support in Account Setup • KYC Compliance | Diligently Verifying Identities & Preventing FraudDesignation - Sales officer - (SO).Team - GIB

Mba, Human Resources Management And Operations

B.Com, Bank Management