Manoj Viswanathan Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Responsible for managing, strategizing, and executing the IT infrastructure, leading IT-related projects, supervising the IT support team, and developing strategies around new technologies and complex issues in a fast-paced, dynamic environment.➜ Strategic Planning & Development: Formulate and execute a strategic plan for infrastructure that aligns with.

Bengaluru, Karnataka, India

Lead of Googler Engagement organization, which focuses on collaborating with Googlers. Our main objectives are to identify and resolve issues, promote top-notch technology experiences in corporate settings, and provide support across various areas. To accomplish this, I manage a diverse team consisting of both on-site and remote engineers who serve as the.

Bengaluru, Karnataka, India

➜ Manage 24x7 IT Infrastructure Operations: Ensure the availability, reliability, and performance of the company's IT infrastructure. Respond to and resolve IT incidents in a timely and efficient manner.➜ Head of IT for the India region, managing offices in Bangalore, Pune, Gurgaon, and Mumbai, overseeing a budget of nearly $1 million for India.

Bengaluru Area, India

➜ Led 24x7 Global IT operations supporting SaaS applications, Co-location Datacenters, Manufacturing Plants, and Enterprise IT catering to a workforce of approximately 35,000 users.➜ Led Global Service Desk, End User Support, VIP/ White Glove Service, Production Plant Support, Global NOC, Problem Management, Change Management, Major Incident Management.

Bangalore

➜ Oversaw the IT support for ~9000 Symphony Teleca employees after the merger.➜ Managed End User Support, Global Service Desk, Network Operation Center, Onboarding and Offboarding processes, IT asset management, and Telecom Support➜ Led various work streams supporting spinoffs and acquisitions, including Aditi Technologies and Tango.➜ Conducted Information.

➜ Joined Teleca India as their first IT employee during its early founding stage.➜ Played a pivotal role in the key leadership team, contributing to Teleca's impressive growth to 400 employees.➜ Spearheaded the successful transition from an incubation center to an independent 400-seater office space, establishing an in-house data center and robust IT.

➜ Developed and led a high-performing infrastructure engineering and operations team to ensure the reliable delivery of IT services and operations 24x7 for India and US employees.➜ Provided comprehensive support for Windows, VMware, Citrix, and network infrastructure leading a critical infrastructure project for a major Japanese bank.➜ Led information.

Bengaluru, Karnataka, India

➜ Led a team of 2 to manage the 24/7 IT operations of 200 employees, ensuring 99.9% uptime.➜ Successfully managed the Microsoft stack (AD, DNS, DHCP, SCCM, Exchange server), network devices (routers, switches, firewalls), call center solution and the Leased Lines.➜ Managed the life cycle of 200 desktops, including procurement, troubleshooting, and.