Manolis Mitsos

Manolis Mitsos Email and Phone Number

General Manager of pcassist.gr @ pcassist.gr
42 Priamou, Dimos Ilio,Attiki,Greece
Manolis Mitsos's Location
Greece, Greece
About Manolis Mitsos

A competent IT support professional with a proven track record of providing specialisttechnical and helpdesk support. Extensive experience of working in the front linehelping clients and colleagues resolve complex technical IT issues. Possessingexcellent client facing skills, natural problem solving and analytical skills and able tocontribute to the development of best practice, procedures and policies within acompany. KEY SKILLS AND COMPETENCIESPhysically fit & able to lift IT equipment, crawl under desks to access cabling etc.Experience of problem resolution & quality assurance procedures.Able to communicate complex IT issues to suppliers and non-technical staff.Ability to work well in a team environment.IT security experience including anti-virus / malware, encryption deployment.Experience of web content management systems.

Manolis Mitsos's Current Company Details
pcassist.gr

Pcassist.Gr

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General Manager of pcassist.gr
42 Priamou, Dimos Ilio,Attiki,Greece
Website:
pcassist.gr
Employees:
2
Manolis Mitsos Work Experience Details
  • Pcassist.Gr
    Owner
    Pcassist.Gr Jul 2014 - Present
    Priamou 42 Ilion
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  • Mediatel
    Helpdesk Technician
    Mediatel Oct 2013 - Jun 2014
    Athens
    Technical support for a big telecomunication organization
  • Pc Assist
    Owner / Manager
    Pc Assist Mar 2013 - Jun 2014
    Efpaliou 12 Ilion
    Provided technical support to clients
  • Cegedim Athens
    It Support Specialist
    Cegedim Athens Dec 2011 - Dec 2012
    Responsible for diagnosing & resolving hardware, software & end users problems.Acting as the first point of contact for all IT & technical queries.Developing the infrastructure and systems to meet the companies needs.Working within a TCP/IP network environment, including DHCP, DNS and ethernet Involved in therollout of software updates and patches.Investigate specialist and complex IT support issues.Communicating with third party technical specialists.Configuring and managing backup & restore procedures.Maintaining a wide range of computer hardware and software programmes.Identifying & reporting on the budgetary implications of IT projects and upgrades.Provide secondary support for LAN administration.Responsible for allocating work to junior staff and induction training for new staff.Deploying new hardware, server backups & evaluating new software & security risks.In-depth knowledge of Microsoft Windows client operating systems, XP, Vista7 & Microsoft Office up to Office 2010
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  • Plaisio Computers S.A. Athens
    It Technical Support Officer
    Plaisio Computers S.A. Athens Oct 2004 - Aug 2011
    Assistant in user troubleshooting problems, performed upgrades, installation of software, drivers and essential desktop troubleshooting.Tested new technical products and created user manuals in Greek.Provided technical support and information to clients through the telephone, scheduled appointments.Resolved internal office problems.Trained employees on networks and technical support department on client support issues.
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  • The Nuance Group Hellas Athens
    It Support Officer
    The Nuance Group Hellas Athens Apr 2004 - Oct 2004
    Performed network troubleshooting, computer and office equipment maintainance.
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  • Unisystems
    It Support Officer
    Unisystems Feb 2004 - Apr 2004
    Maintained computers and office equipment.
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  • Hipac
    Hardware/Software Sales Representative
    Hipac Jan 2004 - Feb 2004
    Sourced public tenders, prepared relevant documentation for application and monitored competition offers.
  • Q-Telecom / Argiroupoli Store Athens
    Client Service Representative
    Q-Telecom / Argiroupoli Store Athens Sep 2003 - Oct 2003
    Provided technical support to clients through the phone, promoted and resolved inquiries.
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  • Kepa Computing Athens
    Data Center Supervisor
    Kepa Computing Athens Jun 2003 - Jul 2003
    Entried data for the municipality’s computerization project.
  • Ika (Intitute Public Insurance) / Omonoia Sq.
    It Support
    Ika (Intitute Public Insurance) / Omonoia Sq. Mar 2002 - Jan 2003
    Supported IKA’s computerization project.

Manolis Mitsos Skills

Technical Support Printers Windows Network Administration Computer Hardware Android Hardware Networking Software Installation Microsoft Office Windows Server Active Directory It Management Tcp/ip Data Recovery Antivirus Laptops Vmware Software Documentation Help Desk Support Ios Crm Web Design Digital Tv Firewalls Remote Administration Technical Advisory Troubleshooting Data Center Adobe Design Programs Satellite Tv Console Windows 7 Operating Systems Remote User Support Remote Troubleshooting Social Media Windows 8 Windows Xp Linux Computer Repair Electronics Repair Dhcp System Deployment Dns Security Windows Vista Information Technology Management

Manolis Mitsos Education Details

  • Institute Of Vocational Training - Iek Κοrydallos
    Institute Of Vocational Training - Iek Κοrydallos
    Dimploma Of It, Network & Electronic Office Appliances Specialist
  • Ist Studies College
    Ist Studies College
    Computer Science
  • 3Rd General High School Graduate Ilion
    3Rd General High School Graduate Ilion

Frequently Asked Questions about Manolis Mitsos

What company does Manolis Mitsos work for?

Manolis Mitsos works for Pcassist.gr

What is Manolis Mitsos's role at the current company?

Manolis Mitsos's current role is General Manager of pcassist.gr.

What schools did Manolis Mitsos attend?

Manolis Mitsos attended Institute Of Vocational Training - Iek Κοrydallos, Ist Studies College, 3rd General High School Graduate Ilion.

What are some of Manolis Mitsos's interests?

Manolis Mitsos has interest in Social Services, Yachting, Archaeology, Civil Rights And Social Action, Traveling, Education, Poverty Alleviation, Science And Technology, Animal Welfare, Arts And Culture.

What skills is Manolis Mitsos known for?

Manolis Mitsos has skills like Technical Support, Printers, Windows, Network Administration, Computer Hardware, Android, Hardware, Networking, Software Installation, Microsoft Office, Windows Server, Active Directory.

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