• Execute timely and efficient installation, maintenance, and repair of production equipment.• Conduct thorough diagnostic assessments to identify equipment malfunctions and implement effective solutions to minimise downtime and optimise performance.• Collaborate closely with cross-functional teams to coordinate equipment installations and upgrades, ensuring alignment with client requirements and project timelines.• Provide comprehensive technical support and training to clients and internal staff on equipment operation, troubleshooting techniques, and preventive maintenance best practices.• Develop and maintain strong client relationships through proactive communication, attentive service delivery, and prompt resolution of inquiries and concerns.• Actively participate in product development and improvement initiatives by providing valuable feedback based on field observations and customer feedback.• Adhere to industry safety standards and regulations while performing on-site services, prioritising the well-being of personnel and minimising risk of accidents or incidents.• Document service activities, including equipment configurations, maintenance procedures, and repair histories, to facilitate accurate reporting and future reference.• Collaborate with the sales team to identify opportunities for upselling maintenance contracts, spare parts, and equipment upgrades, contributing to revenue growth and customer satisfaction.• Stay abreast of emerging technologies and industry trends through continuous learning and professional development activities, enhancing expertise and staying competitive in the field.

• Achieved a rapid nationwide response time, consistently meeting a 4-hour window for attending to breakdowns, ensuring minimal disruption to operations.• Demonstrated expertise in fault diagnosis and efficient repair of equipment, including intricate control systems, enhancing system uptime and customer satisfaction.• Implemented proactive preventive and planned maintenance strategies, reducing downtime and enhancing equipment reliability.• Identified opportunities for system enhancements and provided detailed reports on alterations or additional requirements, contributing to continuous improvement initiatives.• Maintained flexibility by working varied hours, including participation in a 24-hour call-out rotation, ensuring round-the-clock support for clients.• Enhanced technical proficiency by undergoing specialized training in Ansul, Amerex, and Nobel fire suppression systems, ensuring adept handling of installed systems.• Produced comprehensive technical reports utilizing the service CRM system, facilitating clear communication and documentation of service activities.

• Successfully installed electric storage heaters nationwide, ensuring efficient and effective heating solutions for households.• Advised clients on energy efficiency measures, facilitating access to grant-aided schemes for free heating, resulting in increased affordability and comfort for households.• Supervised and administered contracts for works, ensuring compliance with specifications and regulations, and maintaining high-quality standards.• Demonstrated leadership by autonomously leading small workforce teams, fostering collaboration and achieving project goals efficiently.• Maintained excellent front-line customer relations, ensuring customer satisfaction and fostering positive relationships with clients.

• Successfully managed a one-year contract for a 6-storey office to residential conversion, overseeing the creation of 12 luxury apartments.• Ensured adherence to the latest programme of works and method statements by operatives, optimizing efficiency and timelines.• Monitored all project outputs meticulously to guarantee compliance with statutory regulations and EH&S standards, maintaining a safe and sustainable work environment.• Effectively communicated any design or performance issues, substantiated with appropriate documentation, while considering cost implications.• Implemented comprehensive health & safety protocols for workers and site attendees, fostering a culture of safety consciousness and compliance.• Provided proactive support and oversight to subcontractors, labor, and material management, ensuring seamless workflow and resource optimization.• Identified, registered, and promptly rectified non-conformances and defects through regular inspections, ensuring high-quality standards were consistently met.

• Installed, maintained, and repaired electrical systems and equipment in compliance with company standards and local regulations.• Successfully diagnosed electrical issues and implemented effective solutions to ensure optimal functionality.• Conducted routine inspections and preventive maintenance on electrical systems to identify and address potential problems proactively.• Collaborated with team members to plan and execute electrical installations for various projects, ensuring timely completion and adherence to specifications.• Safely operated a variety of hand and power tools necessary for electrical work, maintaining a clean and organized work environment.• Demonstrated proficiency in interpreting blueprints, schematics, and technical manuals to facilitate installation and troubleshooting processes.• Provided technical expertise and guidance to junior electricians, contributing to their professional development within the company.

• Directed and oversaw all operational aspects of the company, ensuring adherence to industry standards and regulations in electrical engineering.• Provided strategic leadership in the development and execution of business plans, driving company growth and profitability.• Implemented efficient project management processes, coordinating with cross-functional teams to deliver high-quality electrical solutions on time and within budget.• Fostered a culture of innovation and continuous improvement, encouraging team members to explore new technologies and methodologies to enhance productivity and service quality.• Spearheaded the recruitment, training, and development of a skilled technical workforce, nurturing talent and fostering a collaborative work environment.• Established and maintained strong relationships with clients, suppliers, and stakeholders, negotiating contracts and agreements to support business objectives.

• Installed, maintained, and repaired electrical systems and components for residential and commercial properties, ensuring compliance with local and national electrical codes.• Led a team of electricians on various projects, delegating tasks effectively and ensuring timely completion of assignments.• Implemented innovative solutions to troubleshoot electrical issues, reducing downtime and improving overall efficiency.• Conducted thorough inspections of electrical systems, identifying potential hazards and recommending appropriate corrective actions to enhance safety measures.• Collaborated with engineers and project managers to develop electrical blueprints and plans for new construction projects, ensuring alignment with client specifications and regulatory requirements.• Utilized advanced tools and equipment to accurately measure, cut, and install electrical wiring, conduits, and fixtures.• Demonstrated exceptional problem-solving skills in resolving complex electrical problems, earning recognition for resolving issues swiftly and effectively.

• Developed and maintained frame relay networks, ensuring optimal performance and reliability for customers.• Conducted thorough analysis of network traffic patterns to identify areas for improvement and implemented necessary changes to enhance network efficiency.• Collaborated with cross-functional teams to design and implement new frame relay solutions tailored to meet specific client requirements.• Provided technical support to troubleshoot and resolve network issues, ensuring minimal downtime and maximum customer satisfaction.• Implemented robust security measures to safeguard frame relay networks against potential threats and vulnerabilities.• Conducted regular audits and performance evaluations to assess network health and identify opportunities for optimization.• Played a key role in the development and implementation of network upgrade projects, ensuring seamless transitions and minimal disruptions to service.• Liaised with vendors and suppliers to procure necessary equipment and materials for network maintenance and expansion initiatives.• Maintained comprehensive documentation of network configurations, procedures, and best practices to facilitate knowledge sharing and future reference.

• Assisted electricians in the installation, maintenance, and repair of electrical systems across Aston University campus buildings.• Contributed to the installation of lighting fixtures, switches, outlets, and circuit breakers according to electrical diagrams and blueprints.• Assisted in troubleshooting electrical faults, identifying issues, and implementing timely repairs to ensure uninterrupted electrical services.• Supported the implementation of safety protocols and procedures, ensuring compliance with relevant electrical codes and regulations.• Participated in routine inspections and testing of electrical systems to detect and resolve potential hazards or malfunctions.• Collaborated with the maintenance team to prioritize tasks and respond promptly to service requests, ensuring minimal disruption to campus operations.• Managed inventory of electrical materials and equipment, ensuring adequate stock levels for efficient project completion.• Demonstrated strong attention to detail and adherence to quality standards in all electrical tasks performed.• Proactively engaged in ongoing training and professional development to enhance skills and knowledge in electrical systems and technologies.• Maintained cleanliness and organization of work areas, promoting a safe and efficient working environment for self and colleagues.

• Assisted electricians in installing, repairing, and maintaining electrical systems in residential and commercial buildings.• Demonstrated proficiency in reading and interpreting blueprints, schematics, and diagrams to determine layout and installation procedures.• Participated actively in wiring projects, ensuring compliance with local and national electrical codes and regulations.• Supported the installation and troubleshooting of electrical components such as switches, outlets, and circuit breakers.• Operated hand and power tools safely and efficiently to complete tasks in a timely manner.• Collaborated with team members to ensure efficient workflow and completion of projects within specified deadlines.• Took initiative in learning new techniques and methods under the guidance of experienced professionals to enhance skillset.• Maintained a clean and organized work environment to promote safety and efficiency on job sites.• Communicated effectively with supervisors and team members to address any issues or concerns during project execution.• Demonstrated a strong commitment to safety protocols and procedures, contributing to a zero-incident work environment.