Manpreet Kaur Email and Phone Number
As a Client Relations Associate with two years of experience, I excel in delivering outstanding customer service by effectively understanding and addressing client needs. In addition, I am proficient in cash flow management, financial reporting, and tax planning. I am passionate about pursuing a finance role at one of Canada’s renowned banks, which is why I continuously upskill. Even if not daily, I make sure to do so frequently. By upskilling, I do not just mean obtaining the necessary certifications, but also connecting with professionals already established in the industry. This allows me to refine my knowledge and align it with the practical demands of the field.
Knights On Guard Security
View- Website:
- knightsonguard.com
- Employees:
- 82
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Client Relations SpecialistKnights On Guard Security Dec 2023 - PresentToronto, Ontario, Canada.Implemented a data-driven feedback system, analyzing 370+ client interactions to identify trends, resulting in a 15% increase in client satisfaction scores within 5 months..Developed and executed a streamlined inquiry resolution process, reducing average response time from 12 hours to 5 hours and improving first-contact resolution rate by 22%..Designed and maintained a comprehensive Excel-based tracking system for high-value client accounts, enhancing data accuracy by 19% and facilitating more informed financial decision-making. -
Financial Operations AssociateBrars Vaughan Mills Jan 2023 - Apr 2024Vaughan, Ontario, Canada.Managed daily cash flow of $5,000, reconciling transactions with 99.9% accuracy and identifying 7% cost-saving opportunities through efficient cash handling procedures..Analyzed sales trends and customer spending patterns, presenting insights that led to an increase in average transaction value and growth in repeat customer visits..Implemented a new digital payment system, reducing processing time by 40% and increasing customer satisfaction scores from 89% to 92%..Developed and delivered financial literacy training to 3 team members, resulting in a 18% reduction in cash handling errors and improved overall operational efficiency.
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Ielts InstructorFlytalks Immigration Oct 2021 - Mar 2023Conducted engaging and effective IELTS preparation classes covering all test sections: Listening, Reading, Writing, and Speaking.Assessed students' language proficiency and developed personalized study plans to target individual strengths and weaknesses.Taught test-taking strategies to maximize performance in each IELTS section, resulting in improved scores.Monitored and tracked student progress, providing constructive feedback to ensure continuous improvement.Organized mock IELTS tests and provided relevant study materials to enhance exam readiness.
Manpreet Kaur Education Details
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Accounting And Business/Management -
Project Management
Frequently Asked Questions about Manpreet Kaur
What company does Manpreet Kaur work for?
Manpreet Kaur works for Knights On Guard Security
What is Manpreet Kaur's role at the current company?
Manpreet Kaur's current role is Student of Business Management and working as Client Relations Specialist at Knights On Guard Security. Being experienced as a Financial Operations Associate, I'm eager to advance my career in the finance industry..
What schools did Manpreet Kaur attend?
Manpreet Kaur attended Canadore College, Georgian College, Guru Nanak College, Budhladha, Mansa.
Who are Manpreet Kaur's colleagues?
Manpreet Kaur's colleagues are Cindy Stetka, Robert Taylor, Fahim Hassan, Crystal Dammar, Arianna Kailan, Nandan Panchal, Barkirat Singh Brar.
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Manpreet Kaur
Passionate About Sales, Marketing, And Customer Success | Focused On Growth, Innovation, And Delivering ValueBrampton, On -
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