• Transformed the member journey, introducing a suite of products and service innovations that elevated our value proposition for health plans - roll out of virtual hearing screening, remote usage coaching for hearing aids adoption, and virtual visits• Led the strategy and project management of the roll-out of our flagship Amplifon Product Experience across Miracle Ear stores• Collaborated on a study with University of Minnesota to establish correlation between hearing loss and comorbidities associated with untreated hearing loss - dementia, fall, and depression• Organized a study with Vanderbilt University to validate our innovative hearing screening app to accurately classify the hearing loss as normal, mild, moderate, or severe

• Drove the gross margin strategy across stores at Amplifon Canada by redesigning product portfolio and promotional strategy• Redesigned the product portfolio and pricing strategy for Amplifon Canada leading to growth in the average selling price and 18% increase in the first margin• Developed and led the centralized insurance billing team to streamline billing processes, lowering receivables by 40% and write-offs by 65% • Established strong partnerships with 3 global manufacturers to improve customer experience and service levels• Led the strategy and execution of complete rebranding of our stores from Miracle Ear branding to Amplifon in Canada, involving change management planning with functional leaders and external stakeholders• Developed and launched 30-Days Free Trials program for hearing aids in Canada, leading to 8% higher store conversion in the first year• Partnered with Desjardins to roll out a new financing program with 12-36 months 0% APR financing across Canada, generating $1.8MM in additional revenue annually

• Designed a store conversion program to address the gaps in client experience and offering for LensCrafters stores, expected to increase in store conversion by 5%• Worked to develop a 5-year business plan for Sunglass Hut, focusing on all business areas• Developed strategy for enhancing the value proposition for doctors, increasing eye care exam growth, leading to 8% higher exam booking• Evaluated the acquisition potential & business impact of a $25MM niche retail optical player

• Created go-to-market strategy for South East Asia, gained alignment with key stakeholders, and expected to drive 20% incremental revenue growth goal for the region• Investigated 15 years of historical employee engagement, productivity, and turnover data for one of the top 4 US banks, presenting the business case for a successful five-year client contract renewal

• Creating growth and brand development strategies for Horizon Beverage through an effective social media strategy. • Presented the social media strategy recommendations to Horizon executives for strengthening business relationships and acquiring clients.

• Established a new strategic alliance vertical by launching B2B partnerships with banks, telecom, and travel companies, generating $1.5 MM in revenue, and 50,000 new customers within first 9 months of launch• Launched two product initiatives that contributed 5% to the overall revenue goal: 1) Jabong gift cards platform for employee and customer engagement with Accenture, HCL and Honda, and 2) Strategic cash back rewards program with American Express, Citibank, and HDFC credit cards

• Conceived and implemented a major change in business model for our corporate clients that helped increase college signup fee by five folds, and boost sign ups by 200%• Led a team of 15 sales professionals and 4 tele-callers and exceeded targets by signing 400 corporate clients and 250 colleges, generating revenue of $2 MM annually

Worked on Mobile interactive Outdoor Advertising Screens.