Manuel Correa Email & Phone Number

Charlotte, North Carolina, United States

Phoenix, Arizona Area

-Supported the Partner channel that sells CenturyLink Products/services -Worked with assigned sales reps that generated new customer leads to research new customers’ needs and put together a proposal to be considered against other telecom companies-Involved in all areas of creating sales proposals by facilitating meetings between the Partner agents and different departments at CenturyLink such as legal and sales engineering to ensure proper verbiage and products are included in proposals-Provided information on existing services and contracts to the Partner agents to give them a better understanding of the customers’ existing account so that a proposal can be created -Checked availability of services/products and created quotes, EZ Pricing requests (special rate requests) -Worked with sales engineers for design specifications to determine what is available to the customer and what is compatible with their existing equipment-Worked with the Pricing and Offer Management group for special pricing and language for contracts as well as standard contract generation, Salesforce assistance and research for in-depth questions

Denver, Co

-Maintained relationships with existing business customers within my base-Created a rapport with customers to get a better understanding of their needs, how they function, their company goals, and how our services can help maximize their efforts -Exceeded expected sales quota for new revenue/contract renewal by effectively managing time to meet daily prospecting activity -Presented customers with the available voice and data services to fit their needs such as MPLS networks, SIP platforms, Hosted Solutions, Integrated Access, PRI, long distance, etc.-Kept an organized calendar to efficiently follow up with customers on pending opportunities as well as training calls, product enhancements, and promotion updates Maintained a sufficient pipeline of qualified leads to meet monthly quota requirements-Developed proposals and conducted sales presentations for viable opportunities -Completed service orders with high service order quality and resolved past customer issues quickly and satisfactory to secure long term commitments/contracts from the customer-Working cross-functionality with other business departments/leaders

Denver, Co

-Promoted and sold Qwest products and services by consulting, gathering information, and evaluating small business customer needs. -Explained all services, products, features, and costs. -Probed and problem solved with customers to offer the right product solutions based on their needs. Respond to customers’ inquire requests and disputes over the phone. -Used judgment to make adjustments to customers’ accounts, and notify customers of dispute or inquiry resolution. -Negotiated customers’ requests for installation, removal/changes of service, billing arrangements; and coordinated installation with all other departments.-Used various computer systems simultaneously to process service orders.

Denver, Co

-Promoted and sold Qwest products and services by consulting, gathering information, and evaluating residential customer needs. -Explained all services, products, features, and costs. -Probed and problem solved with customers to offer the right product solutions based on their needs. Respond to customers’ inquire requests and disputes over the phone. -Used judgment to make adjustments to customers’ accounts, and notify customers of dispute or inquiry resolution. -Negotiated customers’ requests for installation, removal/changes of service, billing arrangements; and coordinated installation with all other departments.-Used various computer systems simultaneously to process service orders.

General

Education record