Implementation and management of the "DEKRA Knowledge Center" initiative.Coordination for the creation of training plans and educational content as part of employees' professional development and career plans, through close collaboration with all departments of DEKRA Testing & Certification, HR, and DEKRA to promote the initiative.Active interaction with local and international entities, including universities, training centers, and other talent initiatives, with the purpose of attracting and retaining talent in the local area.Active promotion and management of the use of event and training spaces.

Manage and develop relationships with assigned accounts to offer edge data center solutions.Identify business opportunities in sectors such as retail, gaming, finance, or technology.Collaborate with internal teams and clients to implement scalable, low-latency technology solutions.

Account Management: Responsible for assigned accounts, such as Banco Santander, CaixaBank, Leroy Merlin, Mutua Madrileña, or Seat, among others.Strategic Advisory: Provide strategic guidance to clients to understand their business goals and challenges, identify employee learning and development needs, and collaborate on the implementation of training programs. Help employees acquire the necessary skills to succeed in their roles.Client-Centric Approach: Identify and empathize with changing client needs throughout their training journey. Establish regular points of contact with clients based on group size, the impact of learning, and the potential for recurring engagements.KPI Monitoring: Monitor key performance indicators (KPIs) related to learning, such as NPS (Net Promoter Score), as well as qualitative feedback. Proactively respond to any issues that may arise before, during, or after training.Sales/Business: Coordinating with Sales/Business and Learning teams to identify any weaknesses in the Learning process, ensuring that customer requirements are feasible and meet expectations.

Management of the Student Service Office: development of the Student Service Office, promoting significant improvements in the services provided to undergraduate, postgraduate and vocational training students.Coordination of International Programs and Erasmus+ Regulations: reviewing and updating the regulations applicable to the Erasmus+ program, and coordinating international and bilateral exchanges, promoting global learning opportunities.Creation of Alumni Community: establishment of an innovative alumni community, strengthening the relationship between graduates and the educational institution to foster collaboration and continuous professional growth.

Program Management and Compliance: Manage authorization and modification processes for academic programs in compliance with Ministry of Education regulations. Provide guidance to program directors and teams on official program regulations and procedures.Quality Assurance and Reporting: Coordinate internal program monitoring and report preparation based on stakeholder surveys. Handle administrative procedures with official bodies and maintain necessary information.Policy Development and Academic Oversight: Collaborate on the development and updates of university policies. Design, develop, and maintain various documents for the Vice Chancellor's office. Supervise student internships, oversee academic facility requirements, and manage student-related procedures.

General coordination and management of a prominent program at The University of Alabama in Spain with over 35,000 students, including administration, team training, and expanding collaborations.Development of internship programs, continuous student support abroad, as well as conflict resolution and communication with multiple stakeholders.Ensuring service quality for students, managing an annual budget of $500,000, and updating databases for student performance tracking.Preparation of reports and presentations, serving as a point of contact in operations coordination, and collaborating in on-campus program promotion.