Manuel Torres Email & Phone Number

Main Responsibilities:- Providing consultancy in Product vision and strategy definition.- Segmenting users and defining problem statement- Assessing users' needs through Interviews, Surveys and workshops.- Assisting Designers in Prototypes and User tests.- Defining Product MVPs and outcome (OKRs) based roadmaps.- Defining and monitoring Product leading and lagging indicators (AARRR, HEART)- Leading Planning and Refinement Agile ceremonies.- Demoing Product increments and showcasing results to stakeholders.- Coaching fellow Product Owners and Business Analysts.Projects:Liberty Latin America (2022)- Led migration of a Customer Support platform to Salesforce.- Provided strategic product alignment for the rest of the projects of the portfolio.- Co-implemented SAFe Portfolio along with RTE.- Coached Product Owners and Business Analysts in product practices.SLiC TV (2021)- Lead development of a marketplace for Marketing campaigns for Sport influencers.- Coached client on lean-startup practices.

Projects:Smile Direct Club (2020-2021)- Responsible for the module of Prescriptions of the Company's Fulfillment platform.- Aligned roadmap of large initiative to business objectives.PagoChat by Globant (2019)- Lead Development of Conversational e-wallet mounted over WhatsApp.- Hosted a friends & family launch to gather feedback..Studios Portal by Globant (2018-2019)- Led Development of an internal Content web platform to showcase the company studios processes.- Aligned development team to a common Product vision

Lima Province, Peru

Projects:Cima by Interbank (2018)- Co-led the development of a new lending platform following lean-startup approach.- Validated product value proposition and business model after pivoting customer segment and solution design.Imagine Learning (2017)- Responsible for defining the roadmap for 2 products: Their institutional website and e-learning platform for internal employees.- Negotiated and launched MVP in time for Company’s year sales event.AEP Energy (2015-2016)- Responsible for defining the functional requirements for the provisioning module of their ERP.- Led workshops to map users processes and proposed plans to automate them.- Participated in the transition of the IT area of the client to an Agile Methodology.

Lima Province, Peru

AEP EnergyMaintenance of Provisioning and Billing back-office platforms

Maintenance of B2B back-office platform

- I was in charge of Change Management and Continuous Improvement of 3 Financing Platforms. I worked closely to clients, technical people and reported directly to the Financial Solutions Manager.- I participated in initiatives related to Software processes restructure and eventually lead one of them.- I also participated in the analysis and implementation of new functionalities for procurement, financing, accounting and actions platforms.