Manuel Varas Alegría

Manuel Varas Alegría Email and Phone Number

Associate Manager Operation Voice and Projects / IVR Channel / Tecnologia Callcenter / Evolución Contact Center @ ClaroVTR
Manuel Varas Alegría's Location
Chile, Chile
About Manuel Varas Alegría

Actualmente en el área de tecnología Call Center, desarrollo e implementación de proyectos, continuidad operacional y mejora continua del canal. Experiencia de más de 15 años en Contact Center en roles de administración y tecnología.

Manuel Varas Alegría's Current Company Details
ClaroVTR

Clarovtr

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Associate Manager Operation Voice and Projects / IVR Channel / Tecnologia Callcenter / Evolución Contact Center
Manuel Varas Alegría Work Experience Details
  • Clarovtr
    Associate Manager Operation Voice And Projects
    Clarovtr May 2022 - Present
    Región Metropolitana De Santiago, Chile
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  • Vtr
    Associate Manager, Op And Development Services Social Net
    Vtr Mar 2019 - May 2022
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  • Vtr
    Jefe Planificación Y Proyección De Demanda
    Vtr Jul 2016 - Feb 2019
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  • Vtr
    Jefe Workforce Management, Opereraciones
    Vtr Sep 2015 - Aug 2016
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  • Vtr
    Analista De Planificación De Recursos (Wfm) - Analyst, Workforce (Wfm) - Planning
    Vtr Jun 2011 - Aug 2015
    Work Force Optimization (Wfo)
    Analyst, Workforce (WFM) - Planning
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  • Xerox Services
    Analista De Planificación De Recursos Call Center
    Xerox Services Jan 2011 - Jun 2011
  • Atento
    Analista De Dimensionamiento
    Atento Sep 2005 - Dec 2010
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  • Atento
    Analista De Control De Gestion
    Atento Sep 2004 - Sep 2005
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  • Atento
    Analista De Negocios
    Atento Sep 2003 - Sep 2004
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Manuel Varas Alegría Skills

Liderazgo De Equipos Centro De Llamadas Telecomunicaciones Centros De Contacto Business Intelligence Inteligencia Empresarial Contact Centers Team Leadership Workforce Management Telecommunications Call Centers Genesys Key Performance Indicators Itil Call Center Ivr Bpo Operations Management

Manuel Varas Alegría Education Details

Frequently Asked Questions about Manuel Varas Alegría

What company does Manuel Varas Alegría work for?

Manuel Varas Alegría works for Clarovtr

What is Manuel Varas Alegría's role at the current company?

Manuel Varas Alegría's current role is Associate Manager Operation Voice and Projects / IVR Channel / Tecnologia Callcenter / Evolución Contact Center.

What schools did Manuel Varas Alegría attend?

Manuel Varas Alegría attended Universidad Adolfo Ibáñez, Universidad Adolfo Ibáñez, Universidad Adolfo Ibáñez, Instituto Profesional Duoc Uc.

What skills is Manuel Varas Alegría known for?

Manuel Varas Alegría has skills like Liderazgo De Equipos, Centro De Llamadas, Telecomunicaciones, Centros De Contacto, Business Intelligence, Inteligencia Empresarial, Contact Centers, Team Leadership, Workforce Management, Telecommunications, Call Centers, Genesys.

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