Manuel Cabrera Email & Phone Number

United States

Responsible for managing the QA/Test Team for the Conferences and Marketing division at Gartner.Involved in the following:Managing QA/Test team for the Conferences (Web & Mobile), Marketing site, and MI/BI project teams.Interviewing, hiring, training, mentoring and guiding of new and existing test team members.Planning, documenting and implementing test strategies/methodologies/resource requirements and skills needed across projects and team.Analyzing metrics to provide test status, raise issues and potential risks to project schedule. Communicating issues/concerns to project and QA Test team. Recommending and facilitating continuous process improvement goals and efforts to projects as well as Test Team.

United States

Responsible for managing the QA/Test Team for the Conferences and Marketing division at Gartner, as well as providing QA Test Lead efforts for the Conference Software Solutions software development projects.Involved in the following:Managing QA/Test team for the Conferences (Web & Mobile), Marketing site, and MI/BI project teams.Interviewing, hiring, training, mentoring and guiding of new and existing test team members.Planning, documenting and implementing test strategies/estimates/resource requirements and skills needed to implement test strategy across projects and team.Developing and executing manual and automated test scripts for functional, GUI, content, and security testing.Analyzing metrics to provide test status, raise issues and potential risks to project schedule. Communicating issues/concerns to project and QA Test team. Documenting defects using automated defect tracking software. Recommending and facilitating continuous process improvement goals and efforts to projects as well as Test Team.

Maitland, Fl

Responsible for QA/Test lead efforts for software development projects in Gartner's Events business, ensuring projects follow quality assurance guidelines & methodology.Involved in the following:Planning, documenting and implementing test strategies based on project requirements, designs and risks.Providing test effort estimates in hours as input for project approval to senior management.Determining test resource requirements and skills needed to implement test strategyReviewing and providing technical, value-added, documented input to requirements, design specifications based on testing requirements. Developing and executing manual and automated test scripts for functional, GUI, content, security and performance testing.Analyzing system monitoring tool's data to create transactional scenarios which simulate user actions. Performing and analyzing load test results which identify effects of user activity on system at various loads. Analyzing metrics to provide test status and raise issues and potential risks to project schedule. Providing detailed technical analysis and risk mitigation as a result of documented failures. Effectively communicating issues/concerns to project team to include development, project management, Test Manager, QA, & business. Documenting defects using automated defect tracking software. Recommending and facilitating continuous process improvement goals and efforts.Participating in interview process for new employee candidates.

Maitland, Fl

Responsible for Senior QA/Test efforts for software development projects in Gartner's CRM & Events business, ensuring projects follow quality assurance guidelines & methodology.Involved in the following:Planning, documenting and implementing test strategies based on project requirements, designs and risks.Providing test effort estimates in hours as input for project approval to senior management.Determining test resource requirements and skills needed to implement test strategyReviewing and providing technical, value-added, documented input to requirements, design specifications based on testing requirements. Developing and executing manual and automated test scripts for functional, GUI, content, security and performance testing.Analyzing system monitoring tool's data to create transactional scenarios which simulate user actions. Developing, executing, analysing, and providing load testing results for CRM business. Analyzing metrics to provide test status and raise issues and potential risks to project schedule. Providing detailed technical analysis and risk mitigation as a result of documented failures. Effectively communicating issues/concerns to project team to include development, project management, Test Manager, QA, & business. Documenting defects using automated defect tracking software. Recommending and facilitating continuous process improvement goals and efforts.Participating in interview process for new employee candidates.

Maitland, Florida

Responsible for QA/Test efforts for software development projects in Gartner's Research, Consulting, Product Delivery, & CRM businesses; ensuring projects follow quality assurance guidelines & methodology.Involved in the following:Planning, documenting and implementing test strategies based on project requirements, designs and risks.Providing test effort estimates in hours as input for project approval to senior management.Reviewing and providing technical, value-added, documented input to requirements, design specifications based on testing requirements. Developing and executing manual test scripts for functional, GUI, content, and security testing.Analyzing metrics to provide test status and raise issues and potential risks to project schedule. Providing detailed technical analysis and risk mitigation as a result of documented failures. Effectively communicating issues/concerns to project team to include development, project management, Test Manager, QA, & business. Documenting defects using automated defect tracking software. Recommending and facilitating continuous process improvement goals and efforts.

Created and managed technical training area for Software Engineering, Quality Assurance, and Implementation divisions of the company. I developed, maintained, scheduled training resources, and provided technical training for internal and external customers in all R&D tools used in the company. I helped as tester when extra resources were needed. I also provided backup system (NT and UNIX) and database administration (MS SQL Server) assisting with database creation, backup, recovery, and upgrade.

I managed automation projects (in every phase from design to implementation using Centura as development tool) at client sites. I was also responsible for assisting other consultants in system (UNIX, NT, Novell, and Windows 95) and database (Oracle and Access) administration projects. Automation projects I worked on were the activation process of cellular and paging services for retail stores, corporate sales, and consignment sales.

My responsibilities included installation, maintenance, and upgrades of hardware (five SUN servers) and software (Solaris and Oracle) for all UNIX servers, managing the helpdesk support staff (total of four people), and backing up the Network Administrator (Novell & NT) and development staff (Centura/Gupta).

Duties included managing a group of telephone sales representatives in a call center environment (approximately 40 during peak season and 20 during off peak season) with achieving and maintaining professional sales and production goals.

In charge of processing payroll for 88 beauty salons around the United States and Caribbean. It was my duty to maintain employee files, process payroll forms, check for accuracy, payment of benefits, payment of adjustments, and assist employees and supervisors, via telephone, regarding payroll problems.

Responsible for accounts payable, accounts receivable, payroll processing for 85 employees, general ledger, account reconciliation, financial statements, and supervision of three employees.

Certification, Test Management

Working towards Test Management certification

Accounting

Accounting