Manuel Didier Email & Phone Number
@wanadoo.fr
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Who is Manuel Didier? Overview
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Manuel Didier is listed as Associé, Manager de transition at CONCILIUM, based in Le Vésinet, Île-de-France, France. AeroLeads shows a work email signal at wanadoo.fr and a matched LinkedIn profile for Manuel Didier.
Manuel Didier previously worked as SALES DIRECTOR FRANCE - Ad Interim at Vocalcom and CRC Business Unit Director at Tessi. Manuel Didier holds Master from Ebs Paris - European Business School.
Email format at CONCILIUM
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AeroLeads found 1 current-domain work email signal for Manuel Didier. Compare company email patterns before reaching out.
About Manuel Didier
Over 20 years' experience with a high performance track record in notably competitive B2B Services businesses.CORE SKILLS:Business Development, C-Level Customer Relationship ManagementP&L management & dynamizationChange / transformation managementOperations management - up to 1,000 headcount in responsibilityNegotiation
Listed skills include Business Development, Crm, Team Management, New Business Development, and 14 others.
Manuel Didier's current company
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Manuel Didier work experience
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Sales Director France - Ad Interim
Crc Business Unit Director
- In charge of Customer Relation Centers, France: 3 legal entities, 6 production sites, 25 customer accounts, 600 staff, Turnover 2022: 22.8M€
- Economics: 37% turnover growth (16.6M€ FY18 > 22.8M€ FY22), +3,5 points of Ebitda (8,5% FY22)
- Clients: Top 5 portfolio renegociation & re-engagement over 3 to 5 years
- Operations reengineering: operational management lines refundation, Infrastructures (sourcing/negociation/relocation of the 2 main production sites), telephony platform rationalisation, Knowledge Management & Quality.
- Social: chairman of the social committees, social climate stabilization, negotiation of a work@home agreement, implementation of employment aids for 400K€ FY22).
- Compliance / certifications: ISO 18295-1 certification renewal for the business unit (2022), Orias registration
3C Programme Director - Transition Manager
Leading a global transformation project of Customer Relations organization & processes, over the 10 Europcar Corporate Countries.Managing an internal team of 10 Heads of Sces & PMOs + a project team of 5 Bearing Point consultants.Mains stakes with Outsourcing policy, internal teams adjustments & refundation, Telephony globalization, Process redesign.
Ceo / President
MEZZO was a subsidiary to 3SI (OTTO Group) providing human & innovative inshore/nearshore/offshore-based CUSTOMER CARE solutions. Turnover: 17M€ FY16, Staff: 1000.Led a restructuration & redynamization plan over 3 years preparing the sale of the company to private investors.
Sales & Mkg Director
CRM & Contact Center Outsourcing Services, Turnover: 45M€ (France, Europe, Offshore)
Associé
Transition manager - main engagements:- CUSTOMER RELATIONSHIP DIRECTOR for DOMEO (A Veolia / Homerve plc joint-venture - Turnover: 69M€ - Staff: 450 - Insurance solutions and home assistance provider)- OPERATIONS DIRECTOR for FREE SAS(French leading Internet and Telecom services provider - turnover 2 B€) - Management of the Bordeaux customer relations site.
Managing Director
Umanis Managed Services (CallOne), is a subsidiary to the Umanis Group, providing Outsourcing Services (CRM & Call Center services).
Business Unit & Sales Manager
TechCity Solutions - A subsidiary to Teleperformance Group:SALES MANAGER (2005) - Management committee memberBUSINESS UNIT MANAGER (2002 > 2004)
Sales Manager, France
US-based start-up specialized in Management Development programmes, Research, and Consulting (IS&T, HR). Turnover 50M$Accounting for the sales development in the context of the French office launch
Manuel Didier education
Dess Droit Export - Paris V René Descartes
Frequently asked questions about Manuel Didier
Quick answers generated from the profile data available on this page.
What company does Manuel Didier work for?
Manuel Didier works for CONCILIUM.
What is Manuel Didier's role at CONCILIUM?
Manuel Didier is listed as Associé, Manager de transition at CONCILIUM.
What is Manuel Didier's email address?
AeroLeads has found 1 work email signal at @wanadoo.fr for Manuel Didier at CONCILIUM.
Where is Manuel Didier based?
Manuel Didier is based in Le Vésinet, Île-de-France, France while working with CONCILIUM.
What companies has Manuel Didier worked for?
Manuel Didier has worked for Concilium, Vocalcom, Tessi, Europcar Mobility Group, and Mezzo Customer Care.
How can I contact Manuel Didier?
You can use AeroLeads to view verified contact signals for Manuel Didier at CONCILIUM, including work email, phone, and LinkedIn data when available.
What schools did Manuel Didier attend?
Manuel Didier holds Master from Ebs Paris - European Business School.
What skills is Manuel Didier known for?
Manuel Didier is listed with skills including Business Development, Crm, Team Management, New Business Development, Sales Management, Management, Outsourcing, and Pre Sales.
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