VMware instructor for VMware vSphere: Install, Configure, Manage & VMware vSphere: Optimize and Scale.Cloud instructor for introduction to AWS and Azure.

• Building and sustaining customer relationships, while driving the adoption of VMware solutions to achieve customer business goals.• Working with customers to understand their high-level business objectives, and match them to VMware solutions to satisfy the business and technical requirements.• Presenting VMware value propositions, technologies, strategies, and product road maps to all levels of customers including executives, technical management, and technical engineers.• Providing technical knowledge to help customers understand how VMware can help them meet their business goals. Then document the customer's current state, and develop an iterative future state architecture.• Coordinate with an internal set of multi-functional teams and external partners to assist customers with meeting their objectives.• Work as the technical leader for the customer as well as across the internal VMware extended technical team to connect the resources accordingly and serve the best interest of the customer and their business.• Continuous learning via pillar specialization, training plans, and workshops. Then taking that knowledge to design and develop solutions built around the VMware portfolio to solve our Customer Business goals.

• Build orchestration and automation for deploying VMware environments for IaaS and making sure todocument the process and information within the automation tools.• Work with customers to build, maintain, upgrade and decommission environments.• Configuring and troubleshooting network and fibre channel switches for customer IaaS environments.• Work with other engineers to design NSX and vRealize Automation for automated customer environmentbuildouts.

• Work with customers to architect, design and implement Data Center solutions related to virtualization, servers, storage, and Active Directory.• Develop Statements of Work for projects to be completed and supporting documentation for completed projects.• Perform system upgrades and optimizations for vSphere, Exchange, SQL and storage arrays.• Evaluate current equipment and procedures and provide recommendations for efficiency and automation.

• Primarily focused on infrastructure design, automation, and support for VMware vSphere, NSX, vSAN, Horizon View, Cisco UCS, and NetApp solutions.• Experience with vSphere systems architecture and networking to diagnose, troubleshoot, and resolve escalated incident tickets as well as leading projects.• Design, schedule, and perform upgrades of infrastructure components and their relationships/dependencies: UCS Manager, vCenter, ESX, NSX Manager, vROPs, LogInsight, vSAN, Horizon View, and NetApp.• Use of automation and scripting tools including, but not limited to vRealize Orchestrator, vRO JavaScript, CLI (ESX, UCS, and NetApp), PowerShell, PowerCLI, UCS PowerTool, Git, Python, etc.• Deployed and managed infrastructure for two Horizon View environments in an Active/Standby configuration to support 2000 concurrent sessions.• Deployed, configured, and managed multiple NSX environments to allow for micro-segmentation of VDI environments and use of route/switch features for test and SDLC environments.• Configure, upgrade, and maintain infrastructure comprised of VMware Systems, NetApp Storage, and Cisco UCS hardware (FlexPod).• Experience in capacity planning and performance tuning within a large multisite enterprise environment.• Writing high-level technical documentation for other infrastructure team members as well as escalation procedures for NOC/Helpdesk team.• Training of Virtualization Administrators to understand concepts and processes.

• Participate in the design and architecture of Data Center solutions with a focus on VMware, UCS, and NetApp.• Participate in the development of client-facing Statements of Work and estimates for Professional Services.• Work with end customers on project-based work to implement designed Data Center solutions comprised of SAN/NAS solutions, Virtualization, Computing (Blade and Rack Mount), Backup and Recovery, and Disaster Recovery.• Developed customer-facing documentation related to designed and implemented systems.• Assist in designing, planning, and performing system upgrades for NetApp, UCS, vCenter (Windows and Appliance) and ESXi Hosts.• Inform and train customers on best practices for all implemented systems and explain interdependencies.• Manage and troubleshoot Data Center issues.

• Configure, monitor, troubleshoot, migrate, secure and maintain storage systems and SAN comprised of VNX 5500, NetApp Clustered OnTap 8.2 and Brocade in a fibre channel and NFS environment.• Configure, upgrade and optimize VMware vSphere 5 environment running on Cisco UCS and Dell Blade servers.• Configure and maintain Cisco UCS and Dell Blade hardware.• Configure storage arrays to adequately provision storage, create volume assignments and present storage securely using switch zoning.• Assign storage using both block storage and Network Attached Storage for NFS and CIFS from NetApp storage arrays.

• Configure, monitor, troubleshoot, migrate, secure and maintain storage systems and SAN comprised of Clariion, VNX, MDS, and Nexus in fibre channel environment.• Consolidate, configure, upgrade and optimize VMware vSphere 5 environment running on Cisco UCS and HP servers.• Monitor, maintain and troubleshoot offsite backup system (EMC Avamar) using client-side deduplication across the WAN with extended retention to tape (Quantum).• Research, plan, coordinate and document projects in order to meet the needs of the business and complete projects to achieve required goals.• Build, configure and administer Microsoft Exchange, SQL, SharePoint and other applications running on Server 2008/2012.• Manage a team of three directly reporting system administrators.

• Install, configure, update, patch, and maintain Windows Server 2003/2008 virtual and physical servers across statewide WAN in multiple offices. • Install, manage, and maintain virtual (VMware) and physical network environments, including an EMC/Compellent storage array and Storage Area Network (Brocade) across statewide WAN in various buildings.• Maintain Active Directory environment over multiple disparate locations• Monitor network for security risks, vulnerabilities, updates, patches, centralized access control (AD) and intrusion detection• Design and implement Group Policy objects (GPOs) for statewide deployment.• Manage statewide Disaster Recovery sites for the continuity of operations using CommVault to configure, run, and restore backups.• Prepare technical documentation for training and reference purposes while also maintaining asset management for inventory tracking, warranty, and replacement. • Work with Microsoft Internet Security and Acceleration Server (ISA) to monitor the network.• Participating in the recommendation and justification of resource allocations and expenditure decisions, tracking and recording expenditures, and preparing purchase requests.• Work with internal peers and external colleagues to implement information security standards and to stay abreast of security trends.• Provide technical training and guidance to other staff as needed to enhance productivity.

• Troubleshoot and diagnose hardware, software, and network problems and make the necessary modifications and repairs.• Install, configure, monitor, troubleshoot and maintain different department/office servers.• Use Novell ConsoleOne and VMware Workstation to create packages and policies for users to allow them to work more efficiently.• Write up documentation for new procedures and software, in order to share knowledge and solutions.• Evaluate current equipment and procedures to provide recommendations to become more efficient.• Lead technician to create, update, and maintain system images for imaging of new and existing computers.

• Install, monitor and maintain system servers for gathering slot data information which are comprised of Windows XP, OS/2, and AS/400.• Use SQL statements to gather information in order to research problems and give information to users for multiple reasons.• Set up user workstations, access, and security in SMS system and monitor the SMS system.

• Install, maintain and troubleshoot computer hardware, peripheral devices, and software.• Provide quality customer support and service while documenting resolved issues for future reference.• Provide instruction for proper use of hardware and software to users• Conduct computer hardware upgrades and replacements.• Setup, configure and troubleshoot local and network computers, printers, and devices.