Nigel Manuel Email & Phone Number

Canada

Seattle, WA, US

Seattle, WA, US

Bonn, DE

• Led a team of 5 direct and 42 indirect reports who handled global transportation operations for a total volume of approx. 75,000 containers (TEU’s) using ocean, road and rail carriers.
• Turned around and re-organized the country export division creating a growth-focused team.
• Set global and regional best practices for processes in Thailand to improve operation and financial performance.
• Led the implementation and change management initiative for the country go-live of a Global Operating System (CargoWise One) for the exports division.
• Achieved a consistent 15%+ improvement (YoY - 2018 and 2019) on NPS (Net Promoter Score) for the Ocean Freight division after taking over in 2017.
• Led the in-country relationship with some of the largest ocean freight customers.

Bonn, DE

• Managed one of the largest Ocean Freight customers globally with a volume of approx 18000 TEU's annually.
• Led a team of 2 direct reports and 18 indirect reports
• Setup and handled a Control Tower for one of the largest air-freight customers in the South-East Asian region for air-freight and ASEAN cross- border movement.
• Took on additional responsibility for setting up, implementing and leading a team to handle the complete Inbound To Manufacturing operation for a top 3 automotive customer with a container volume of approx. 4000 TEUs.

Bonn, DE

• Hired to be the single point of contact for the largest ocean freight (automotive) customer in DGF India for strategic/tactical goals and operations escalations for a volume of approx. 5000 TEU's annually.
• Led and handled pricing negotiations for the customer’s go-to-market strategy globally for ocean and air freight movement outbound from India across the globe.
• Led tri-partite ocean freight negotiations with top 5-7 global carriers with negotiations at CXO hierarchy.
• Managed freight negotiations for North-America, Europe, South-America and Asia door to door movement.
• Increased Share of Wallet across all products: Ocean/Air Freight, Customs Brokerage, Transportation and bonded-warehousing in North- America.
• Increased (DHL) gross profit through aggressive negotiations with ocean freight carriers while driving savings for the customer in excess of 12% per annum on their annual transportation spend.

Copenhagen, DK

• Led the service delivery and operations management team handling shipments for Global Retail Customers out of West India with a throughput of 25,000+ TEU’s (approx. 600K CBM/cubic meters) annually.
• Handled a team of 34 employees (5 direct reports).
• Enabled vendor management, service provider selection, role and process mapping.
• Worked on the warehousing and distribution project costing, feasibility analyses, payback period, sub-contracting costs and overall project planning for the first warehousing customer (retail).

New York, NY, US

Mba, Supply Chain And Logistics

Bachelor Of Mananagement Studies (Bms), Supply Chain / Logistics And International Finance

High School, Commerce

Secondary School Education