* Responded to emergencies, including overdose situations, providing immediate intervention and support.* Fostered a sense of community by delivering comprehensive support in physical, social, emotional, and basic life skills, helping residents build self-esteem and resilience.* Provided harm reduction services and support, including housing assistance, tailored to the needs of PHS residents and community members.* Utilized a non-judgmental, compassionate, and trauma-informed approach to communication, ensuring residents feel safe and respected.* Trained in shelter and outreach operations, effectively engaging with individuals in diverse settings.* Conducted crisis intervention and de-escalation, managing high-stress situations with a focus on resolution and safety.* Implemented personalized care plans, collaborating with multidisciplinary teams to address individual needs and promote overall well-being.* Monitored and assessed mental health status, providing timely updates and recommendations to healthcare providers and support teams.

* Manage end-to-end recruitment processes for various roles, assisting managers in sourcing, hiring, and retaining quality candidates.* Develop and publish targeted job postings across a wide range of platforms, with a strategic emphasis on social media channels to attract and engage potential candidates.* Leverage expertise in recruitment software, including iCIMS, Win Team, Smartsheet, Domo, and Microsoft Office, to efficiently manage candidate pipelines and streamline recruitment activities.* Leverage diverse recruitment sources and implement innovative strategies to identify high-quality candidates and opportunities for new business.* Conduct thorough candidate assessments, including background checks and security clearances, to ensure compliance with industry standards and organizational requirements.* Maintain and update candidate databases, including records for both active and inactive candidates.

* Coordinated scheduling for over 300 employees across many locations, ensuring optimal coverage and efficiency.* Administered employee hours, pay rates, and overtime through Winteam software, maintaining accurate records.* Managed billing and pay rates, ensuring compliance with client agreements and internal policies.* Responded to urgent staffing requests from clients, providing quick resolutions to operational issues and adjusting schedules as needed.* Monitored and analyzed scheduling trends, making adjustments to improve resource allocation and service delivery.* Collaborated with security personnel and management to align schedules with security needs and operational goals through Ehub, Winteam, Microsoft Teams, and Outlook.