Md Manzur Ul Islam Email & Phone Number

Texas, United States

Windsor, Ontario, Canada

Windsor, Ontario, Canada

As a Volunteer Director for VON Windsor-Essex, I will oversee the financial management of our vital community care services.

Windsor, Ontario, Canada

• Provide exceptional customer service according to H&M standards, ensuring a fantastic shopping experience.• Work with garments, stock merchandise, and maintain displays to maximize selling opportunities.• Operate the cash register efficiently, handling transactions and issuing receipts.• Assist in loss prevention and store safety, following H&M policies and procedures.• Collaborate with team members to maintain a clean and organized selling floor, cash point, fitting rooms, and stockroom.• Demonstrate flexibility in work schedule and manage time effectively in a fast-paced retail environment.

Bangladesh

• Conducted feasibility assessments for diverse credit proposals, including analysis of commercial, industrial, auto and home finance.• Successfully Facilitated $18M repayment through non-performing loan declassification, enhancing returns and minimizing losses.• Conducted instrumental analysis using various software resulting in a 2.5% reduction in bad loans.• Formulated and executed proactive loan recovery strategies through strategic client engagements.• Monitored recovery initiatives both remotely and branch visits, ensuring the efficiency and effectiveness of collection efforts.• Processed loan rescheduling, interest waiver, and write-off proposals for committees and management.

Bangladesh

• Provided exceptional customer service in a banking center/branch environment.• Effectively managed emails and inbound outbound calls to promptly address customer inquiries.• Handled customer inquiries, concerns, and complaints in a professional and efficient manner.• Engaged customers, understood their financial needs, and recommended suitable banking products, including credit cards and loan products.• Collaborated with team members and managers to develop and implement sales strategies.• Processed various banking transactions, including deposits, withdrawals, and bill payments.

Bangladesh

• Worked as an associate in the Pre-Sales team of computer networking products & services.• Developed compelling sales proposals for corporate clients.• Collaborated on sales and marketing strategies, successfully executing plans.• Fostered strong relationships with the product team and customers for seamless coordination.

Master Of Management, Business Data Analytics

Master Of Business Administration - Mba, Marketing

Bachelor Of Science, Computer Engineering