Professional focused on customer service, administration and logistic duties. As an E-commerce customer service specialist with over 4 years of experience, I have a strong knowledge of the high standards of service expected by the clients as well as the processes used to constantly improve the customer’s experience. Problem solver that identifies and resolves challenges effectively and efficiently. Experience in monitoring online orders and shipments ensuring that the products are delivered into the right location on time.• Customer Focused• Initiative• Experience in selling, promoting, and advertising products• Strong background in building customer relationships, B2C & B2B.• Problem-solving• Teamwork oriented• Ability to work under pressure• Strong communication and listening skills• Time management and adherence to schedules• Drive for results