Mario Leroy Email & Phone Number

Montreal, Quebec, Canada

Lead the vision and strategic direction for a digital membership platform, resulting in a [13]% increase in customer engagement and a [10]% growth in membership sales.Collaborate with cross-functional teams, including development, marketing, sales, and customer support, to ensure product features align with user needs and business objectives.Prioritize and manage the product backlog, ensuring timely delivery of features and updates that meet quality standards.Conduct market research to identify customer needs and emerging trends, incorporating insights into product development to stay ahead of the competition.Foster an agile development environment, facilitating sprint planning, daily stand-ups, and retrospectives to continuously improve processes and team performance.

Montreal, Quebec, Canada

Assisted in the management of the product lifecycle, from concept to launch, achieving a 17% increase in user acquisition.Developed and maintained comprehensive product documentation, including user stories, use cases, and business requirements, to support development efforts.Analyzed user feedback and analytics to propose improvements for product features and user experience, leading to a 22% improvement in customer satisfaction scores.Supported the senior product owner in backlog grooming and prioritization, ensuring alignment with strategic objectives.

Montreal, Quebec, Canada

Developed and executed design concepts for a wide range of materials, including advertising, marketing collateral, and social media graphics, meeting tight deadlines and client specifications.Conducted research and applied trends in design to ensure projects were fresh, relevant, and impactful.Provided support in the branding and rebranding processes for several clients, receiving commendation for creativity and attention to detail.Worked closely with clients to refine designs and secure approval, achieving a 98% client satisfaction rate.