Mara Castillo Email & Phone Number

- Supported the day-to-day management and operations coordination of the service- Assumed interim management responsibilities for a team of 14 Crisis Workers during a transitional period from November 2022-May 2023 to uphold service continuity and support team morale- Collaborated closely with team members to address emerging challenges, implement process.

- Fielded over 3000 calls and provided crisis intervention counseling to LGBTQ+ young people nationwide- Conducted suicide risk assessments with Lifeline contacts and helped to deescalate callers at high risk- Built trust and provided a safe space for youth to explore issues including mental health, sexuality, gender identity, and suicidal ideation.

Greater New York City Area

- Used advanced camera equipment and techniques to capture visually appealing and technically accurate photographs- Ensured proper composition, lighting, and focus to achieve desired results - Collaborated with clients to understand their needs and preferences- Photographed portraits and special events, including the National Student Leadership Diversity.

Greater New York City Area

- Empowered high school students to become effective advocates and allies for social change- Led interactive workshops and facilitated group discussions to promote empathy, critical thinking, and awareness of social inequalities and systemic oppression- Supported campers in exploring their own identities and perspectives through individual conversations.