Program And Consumer Support Specialist I
Current• Responded to all incoming calls from prospective clients, families, and referral sources with compassion and professionalism• Identified prospective client’s needs and match JSSA’s individualized and the complimentary services• Communicated in a professional manner program details, answers questions accordingly, resolves concerns of clients and parents in a timely manner• Maintained relevant and accurate records for each client including treatment consents, insurance information, and detailed communication summaries