Maranda Thompson Email & Phone Number

Houston, Texas, United States

Houston, Texas

Houston, Texas Area

Provides Order Management support to multiple Market Areas and acts as liaison between Sales and other departments for the processing of equipment orders. Responsible for assisting the Manager in coordinating the day-to-day workflow of a team of non-exempt employees. Responsible for impacting results and effectively executing to all targeted key performance indicators. Responsible for ensuring timely, accurate processing and invoicing of orders, and funding of equipment leases on a monthly basis. Coordinates with Funding Partners and Sales operations to resolve lease funding issues within CCC guidelines; Area Directors of Finance on revenue accruals and leasing issues, and with Configuration Centers’ management for the timely delivery and retrieval of equipment.

Houston Campus

Responsible for supporting the Sales organization in generating profitable, quality orders. Owns the key sales order process steps between the Sales Rep, who generates the sales opportunity and order data, and the Order Coordinator who is responsible for invoicing and funding of the order. Facilitates the Operations related processes (configuration, delivery, contract set-up, billing, etc). Responsible for order creation. Provides order support to other Order support personnel, sales personnel, and acts as liaison between sales and other departments. Provide excellent customer service and ensures that the customer receives correct equipment order as well as accurate invoices. In addition to the standard Order Support responsibilities, will also be responsible for reporting and customer issue resolution.

Houston, Texas Area

Assist Sales Manager with directing and administering a professional-based sales and customer service team. Achieve growth objectives for the branch with complete customer satisfaction, supervise employees responsible for various aspects of branch operations, develop and promote good community relations, and implement sales strategies and promotions. Provide prompt, efficient and friendly service; process transactions for various types of accounts including checking, saving, loans in accordance with bank procedures; prepare daily general ledger entries; adhere to guidelines established to maintain a balanced drawer; excellent communication skills.

Houston, Texas Area

The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment. Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments. Perform opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas. Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; seeks assistance from more knowledgeable branch staff when necessary. Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate.