Maratib N. Malik Email & Phone Number

With over 15 years of diverse experience in operations and administration, I have consistently excelled in managing large-scale projects, optimizing mall operations, and building strong client relationships. As Executive Manager of Operations at Dolmen Group, I lead 24/7 mall operations, currently overseeing a more focused group of retailers, following my previous experience managing 300+ retailers.I possess extensive expertise in customer service, HR management, procurement, and technical support, enabling me to drive efficiencies across multiple service domains. My leadership is backed by a deep understanding of organizational SOPs, compliance systems, and operational frameworks. I excel in team building, staff development, and motivation, fostering high-performance teams capable of meeting the demands of a dynamic retail environment.My experience covers a broad spectrum, from property management and tenant relations to security, safety, and facility maintenance, making me proficient in navigating complex challenges. With a talent for communication and networking, I effectively manage relationships with clients and C-level executives, ensuring mutual growth and success.