Marc Bergeron Email and Phone Number
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Highly seasoned senior technical professional with the ability to share and communicate ideas, both orally and in writing, to executive staff, business sponsors, product marketing, service delivery managers and technical resources in clear concise language appropriate to each stakeholder. Acquired expertise in many categories with hands-on experience in multiple industries and across several disciplines and platforms.Over thirty years’ experience in leading technology and telecommunications multi-site projects involving the engineering, architecture, design, vendor/partner management, business development, integration, customer relations, deployment and support of software and hardware components for Industrial AI solutions, mobility packet cores, Carrier Ethernet performance assurance platforms, managed services, distributed telephony platforms, speech recognition and mobile messaging services.
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Principal Architect - Iot TechnologiesAudela Sep 2022 - PresentMontreal, Quebec, Canada -
Platform Technical LeadAudela May 2017 - Sep 2022Montreal, Canada AreaAudela is an R&D consulting firm for software solution development for communication service providers.We focus on developing solutions based on Industrial AI to help organizations build unbundled, open-source, technology agnostic, virtualized, software-defined networks.
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Senior Platform EngineerNexius Oct 2013 - May 2017Montreal, CanadaSDN and NFV technical architecture and network design of the Mobility Virtual Evolved Packet Core Infrastructure for a Tier-1 Mobility Service Provider. Facilitate the E2E testing, validation and deployment of virtual mobility infrastructure platforms including DNS, S/PGW, PCRF, OCS, FW, LB and MSP. Maintain and support Network Design Requirements, Engineering Design Plans, Implementation Guides and Security Scans. -
Product EngineerAccedian Networks May 2012 - Aug 2013Montreal, CanadaTechnical hardware product owner for product development and marketing within the PLM organization. Analyzed, defined and documented product requirements for Carrier Ethernet Performance Assurance platforms based on market/technology requirements and industry/regulatory standards.Involved in the development and improvements of 8 different platforms/adjuncts over a period of 15 months.Interfaced with technology partners on technical aspects of product development, certification and integration. Collaborated with CTO to coordinate proof of concepts for functionality to early adopters and lead partners. Worked with Product Marketing to ensure the alignment of marketing collateral with product characteristics. Worked with Operations as PLM representative for supply chain issues, testing and new product introduction.Developed processes to manage visual brand identity requirements for all the Accedian and OEM platforms. Standardized product documentation to reflect updated branding guidelines (Hardware Installation Guide, Datasheet, Product Change Notice, Product Advisory Bulletin, End-of-Life Notice, Release Notes)Supported worldwide sales force as primary point of contact for hardware related questions and issues.Participated in the customer RFI/RFP/RFQ answering process by providing technical hardware expertise. Wrote sales guides, product launch collateral and provided technical training for support and sales personnel. -
Solution Architecture Senior AdvisorDell Canada Oct 2007 - May 2011Montreal, CanadaSenior member of Dell Global Services, involved in all aspects of the engagement life-cycle from opportunity qualification to post-Sales service delivery transition. Supported sales organizations in Large Enterprise, Public and SMB vertical markets in Canada. Provided services content for customer RFIs, RFPs and RFQs.Documented custom solutions for End-User Computing Services, Application Services, Infrastructure Consulting Services, Support Services, Deployment Services, Outsourcing and Managed Services, Cloud-Based Services and Academic Computing. Generated about $1M of service revenue per year while engaging in 100-120 opportunities per year.Increased service revenue by 300% in 18 months for Extended Warranty Maintenance solutions.Worked with Global Services Marketing to plan, adapt and launch various service offerings in Canada. -
Operations Analyst/Deployment ManagerOz Communications Mar 2006 - May 2007Montreal, CanadaDeployed hosted mobile messaging solutions that met the operational needs of the customers. Involved in the network planning and solution integration with mobile operators in North America, EMEA and service providers. Reviewed and scheduled production change requests as a member of the Change Management Board. Provided business intelligence scorecards for account management and product marketing. Identified product improvement opportunities through messaging patterns and analysis. Worked with Marketing Director to identify promotional strategies to increase mobile messaging usage. Worked with Operations Director to improve operational methodologies through ITIL service management. -
Program ManagerNuance Communications Jun 2003 - Feb 2006Montreal, CanadaInvolved in all aspects of the engagement life-cycle from opportunity qualification to solution deployment. Managed Telus Professional Services portfolio with engagements in Operator Services, Call Center and Enterprise Solutions. Supported sales organization as the primary point of contact for Professional Services opportunities for Eastern Region of North America providing proposals and quotes. Managed diversified project teams with members from North and South America and Europe. Deployed speech solutions in various verticals (telcos, utilities, banking, health services and government). Designed and supported productivity tools for effort/cost estimation, resource and data management. Worked closely with Project Management Director to improve project methodologies and processes. -
Platform/System ArchitectNortel Networks Jan 1996 - Dec 2002Montreal, CanadaPICMG Executive Sponsor for AdvancedTCA next-generation Platform SpecificationPlatform Architect for High Availability SolutionsProgram Manager for Speech Product Support and SustainSpeech SME -
Systems AnalystBell-Northern Research Jan 1989 - Dec 1995Montreal, CanadaSoftware development in Image Processing and Speech RecognitionRTOS SMESystem Integration Team Leader
Marc Bergeron Skills
Marc Bergeron Education Details
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Computer Sciences (Coop)
Frequently Asked Questions about Marc Bergeron
What company does Marc Bergeron work for?
Marc Bergeron works for Audela
What is Marc Bergeron's role at the current company?
Marc Bergeron's current role is Principal Architect - IoT Technologies at Audela.
What is Marc Bergeron's email address?
Marc Bergeron's email address is ma****@****ius.com
What is Marc Bergeron's direct phone number?
Marc Bergeron's direct phone number is +143886*****
What schools did Marc Bergeron attend?
Marc Bergeron attended Université De Sherbrooke.
What skills is Marc Bergeron known for?
Marc Bergeron has skills like Telecommunications, Integration, Software Development, Pre Sales, Solution Architecture, Product Management, Carrier Ethernet, Product Requirement Definition, Platform Architecture, System Requirements, Compliance, Unix.
Who are Marc Bergeron's colleagues?
Marc Bergeron's colleagues are Haissam Chebaro, Chris Rizk, Mandeep Singh, Faren Honarmand, Abdullah Razi, Amine Makhoul, Carlos Irriguti.
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Marc Bergeron
Greater Montreal Metropolitan Area -
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2tembec.com, rayonieram.com -
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