Marc Cleverley Email & Phone Number

Raleigh, North Carolina, United States

Philadelphia, Pennsylvania, United States

Dual Role - Managed team of Sales Analysts responsible for structuring opportunities in prospecting system, managing data flow and exceptions, and closing won deals. Focus on large commercial and industrial customer base, with introduction and processing of additional non-core commodity offerings (demand response, retrofitting, optimization). Led team to.

Managed team responsible for timely and accurate bill processing across all markets and segments within the Gexa and NextEra retail business operations footprint. Additional responsibilities include adherence to all Market rules and regulations without exception, process improvement identification and implementation, quality assurance, career development.

Houston, Texas Area

Managed team responsible for timely and accurate bill processing across all markets and segments within the Gexa and NextEra retail business operations footprint. Additional responsibilities include adherence to all Market rules and regulations without exception, process improvement identification and implementation, quality assurance, career development.

Houston, Texas Area

Supervised team responsible for complex billing engine, ad-hoc data analysis and reporting, and project/data management. Developed a team tasked with supporting growth initiatives through complex deal support, process analysis and configuration, and non-standard billing configuration assistance/deal input. Interacted daily with ERCOT, PJM, NYISO, ISO-NE.

Houston, Texas Area

Supervised billing operations of ERCOT, PJM, NYISO and ISO-NE retail customer base. Analyzed billing processes and determined and implemented improvements. Experienced in process auditing, cross-functional project collaboration, and SME testing for new projects. Was responsible for daily maintenance of billing group functions, regulatory filings, data.

Houston, Texas Area

Maintained commercial and residential accounts, researched and identified solutions to issues. Identified settlement data deltas, realized root causes, and billed out found usage. Identified material dollar amounts benefiting company performance.