Marc Duncan Email & Phone Number

Experienced mortgage consultant available during and after business hours offering: new home purchases, refinancing, fixed rate, adjustable rate, FHA, USDA, HARP, no closing cost options, rate locks, free pre-approvals, and other mortgage products.

Washington, New Jersey

Manage the Restaurant Manager, Executive Chef, Catering Sales Manager, Golf Professionalstaff, daily to help assure the highest level of guest satisfactionManage Locker Room and Housekeeping staff to include, scheduling, standards, routine qualitycontrols and guest satisfaction.Manage Pool Operation during season including personnel, operations, cleanliness and guestsatisfaction.Responsible for all Membership related inquiries and sales.effective orientation and training for new staff and professional developmentDevelops on-going training programs for service personnelPersonally handles selected member and guest complaints Manages the organizational chart, staffing and scheduling procedures and job descriptions/specifications for all department staffEnsures that all legal requirements are consistently adhered to, including wage and hour andfederal, state and/or local laws pertaining to alcoholic beveragesManages documentation of personnel and membership recordsImplements policies and procedures for ClubFollow an operating budget for each of the department’s revenue outlets; after approval,monitors and takes corrective action as necessary to assure that the budget’s sales and costgoals are attainedEstablishe quantity and quality output standards for personnel in all positions within thedepartmentManage the long-range staffing needs of the departmentsInspect to ensure that all safety, sanitation, cleanliness, energy management, preventivemaintenance and other standards are consistently met.Develop interesting ways of promoting club functions in the dining room and loungesHelps plan, approve and execute external and internal marketing and sales promotion activitiesfor the ClubResearch new products and develops an analysis of the cost/profit benefitsMaintain responsibility for sales, expenses and profit goals as outlined in the Food andBeverage Department’s and Membership operating plans/budgets

• Responsible for driving sales through using full functioning knowledge of processes to educate and coach employees and department heads• Implemented storewide customer service standard initiatives; assisted in facilitating an atmosphere that encouraged a storewide standard of exceptional customer service. • Use company initiatives to merchandise store.• Responsible for ensuring proper set-up for sales, events, product & sign placement; demonstrated strong organizational abilities and effective supervisory/managerial skill set.• Ensure store is clean & presentable to company standards at all times; required a keen eye for cleanliness and company standards in order to ensure store would meet or exceed these standard.• Conduct weekly department head sales meetings.• Recognize any store and individual achievements• Required to demonstrate a high supervisory acumen handling a large staff (118 staff members) and 12 department heads.

• General Office Manager required to handle all tasks and duties associated with office management including Business Administrations, Marketing and Customer/Client Relations.• Responsible for handling sales and marketing tasks which demonstrated full functioning knowledge of sales processes and marketing related duties in order to drive business and increase visibility.• Provided exceptional customer service, which assisted in client retention and business development.• Handled general accounting, which required me to have working knowledge of quick books.

Providing Hydroponic lettuce and herbs to local restaurants, retailers and farm markets. Working in conjunction with Arthur & Friends, providing meaninful employment to disabled and disadvantaged community of Northern NJ

Prepare and analyze reporting data. Find and predict trends in property preservation industry

Logistics and management of sub-contractors nationwide

Run branch as own business. Responsible for revenue, expenses and profits. Responsible for growing customer base through effective marketing procedures. Responsible for the development and training of 9 employees.

Matched, Checked accuracy and documented new trades.

Drawing new trade documents and checking accuracy of Credit default swaps. Reconciling counter trades.