Marc Hutton Email & Phone Number

Dedicated, goal-oriented professional with a proven track record of process development and improvement to increase efficiency, productivity, and profitability in the medical services and insurance billing fields. With an operations management background and a strong technical skill set, I am able to meet complex operational issues with effective solutions that constantly improve the work process and contribute to the bottom line. Specialties:- Creating and refining operational processes, process automation, workflow management- Managing complex systems, programming, report writing, data management and mining- Communications between operations, technical staff, and vendors

Listed skills include Business Process Improvement, Business Analysis, Project Management, Training, and 26 others.

• Business Process Manager

  Claimassist

  Dec 2008 - Present - Greater Boston Area

  Workflow process creation and management, analysis of processes to determine best practicesServe as technical liaison between new clients, operations, finance, vendors, and IT departmentManage a financial data entry team responsible for posting over $100M in transactions annuallyAutomated processes resulting in a 2 FTE reductionDeveloped automated report creation and distribution systemDevelop revenue generating automation projectsCreated automated billing process which has collected over $5M since its inception in 2010Developed payment error report and distribution routine claiming over $2M in misplaced revenueHost system design, configuration and optimization for 100+ user environmentAccount flow, user setup, automated routines, file mapping, electronic document managementQuality assurance and testing for all system changes, upgrades, and expansions