In 2013, I Joined NikeiD as a Specialist. Taking control of the operations of a small department within the flagship store on Oxford Street, My main duties and responsibilities were:* Log Daily, Weekly, Monthly and Annual sales reports and KPI trackers.* Manual order fulfillment error checking.* Inventory Control* After sale customer care.* Organizing daily dispatch for outbound orders.* Organizing and processing all orders for collection.* IT tech… Show more In 2013, I Joined NikeiD as a Specialist. Taking control of the operations of a small department within the flagship store on Oxford Street, My main duties and responsibilities were:* Log Daily, Weekly, Monthly and Annual sales reports and KPI trackers.* Manual order fulfillment error checking.* Inventory Control* After sale customer care.* Organizing daily dispatch for outbound orders.* Organizing and processing all orders for collection.* IT tech support.* Staff training. (company wide)* Processing and organizing samples for displays and arranging sample sales when they've served their purpose.* Arranging all outbound deliveries for the whole store.* Organizing the receiving and processing of all nike.com inbound click and collect orders. Show less

I was moved to the Goods in / out department in mid 2012 just before the London Olympics to oversee a very busy and tricky period for the company, here my responsibilities were:* Work force management.* Managing a smaller team (5-10 members).* Loading and Unloading Vehicles with a Fork Lift Truck. * Organizing daily dispatches to over 40 locations for inline stock.* Organizing weekly dispatches to over 150 locations for campaign stock.* Organizing weekly collections… Show more I was moved to the Goods in / out department in mid 2012 just before the London Olympics to oversee a very busy and tricky period for the company, here my responsibilities were:* Work force management.* Managing a smaller team (5-10 members).* Loading and Unloading Vehicles with a Fork Lift Truck. * Organizing daily dispatches to over 40 locations for inline stock.* Organizing weekly dispatches to over 150 locations for campaign stock.* Organizing weekly collections for return stock.* Organizing collection of shredded confidential data.* Organizing collections for rubbish and refuse.* Managing our storage locations.* Ordering supplies for the facility.* Looking after general building maintenance. * Receiving and organizing inbound deliveries from over 40 suppliers each day. Show less

I returned to HMV in the summer of 2011, as the campaign department coordinator / supervisor, in this role I developed the following skills:* Work force management.* Supervising a large team. (30 - 150 members)* Logistics. * KPI tracking.* Disciplinary Procedures.* Financial Reporting.* Shipping / Receiving.

After a 2 month stretch assignment covering for the Assistant Manager at the Edmonton branch I was given the role permanently, whilst here I improved on the following skills:* Key-holder.* Opening / Closing / Duty Manager.* Supervising small team. (2-5 Members)* Daily Banking / EoD Routines.* Sales / Financial Reporting.* Staff Training.* Rota Management / Work force Management.* Disciplinary Procedures.* Recruitment.

I joined Machine Mart in the summer of 2009 as a salesman at their flagship store in London, here I set about further developing the following skills:* Customer Service.* Visual Merchandising and Window Displays.* Meeting Sales Targets.* Stock Replenishment.* Mail Order.* After sale customer care.

As the operative for www.nhmshop.co.uk I learned the following processes:* Order Processing.* Order Fulfillment. * Order Dispatch.* E-Commerce.* Stock Replenishment.* Financial Reporting.

After parting company with HMV I moved to London's best tourist attraction, the Natural History Museum. As a member of the retail team, I honed the following skills:* Retail Sales.* Customer service.* Visual Merchandising.* Stock Allocation.* Stock Replenishment. * Inventory Management.* Shipping & Receiving.

Following a successful spell as a senior processor, I was yet again promoted and gained additional experience.* Supervising Large Team. (10-30 members)* Health & Safety Accountability.* All same tasks as previous 2 roles with HMV.

After 18 months in my previous role, I was promoted and performed these additional tasks.* Multi-Store stockroom processing* Supervisor for small team (3-10 members)* All same tasks as previous role with HMV.

in 2004, I joined HMV as a stock processor at their multi-store stock processing facility, here I developed the following skills.* General Warehouse duties.* Receiving stock and processing withing 24 hour turnaround period. * Supply Chain.* Staff Trainer.* Supervisor for temporary staff members.

After returning from Spain, I decided to use my wholesale contacts to attempt to run my own business, for a few years, I found this experience very rewarding and gained several skills that have helped in my later career.* Store Manager Key-holder Duties.* Staff Supervision.* Opening / Closing manager.* Financial Reporting.* Visual Merchandiser.* Stock Allocation / Purchasing.* Sales / Customer Service.

In 2001 I took a few months out to work in a busy tourist location in Southern Spain.Whilst there I performed the following duties:* General Bar work.* General Bar / Restaurant Customer Services.* Waiting Tables.

In this temporary role for the worlds premier circus, I gained and improved upon the following skills:* VIP Hospitality hosting.* General Bar work.* Allocation & Receiving of all bar, snack shop and gift shop products.* Replenishment and product flow analysis.

As a Warehouse Assistant for a busy handbag, belt and leather goods wholesaler, I obtained the following skills:* General Warehouse Duties.* Sales / Customer Service in store and on phone.* Creating VAT Free Invoices for wholesale trade.* Dealing with Import and Export requirements.