Marc Audelin Email & Phone Number

Taastrup, Capital Region Of Denmark, Denmark

I am in communication with our 4 partner countries as well as all our fantastic partner suppliers focusing on helping them reach and maintain a very high Service Level of delivery.

Albertslund, Hovedstaden, Danmark

Kontakt med leverandør, om klarmelding af gods. Booking af transport ordrer.

Région De Copenhague, Danemark

Copenhagen Area, Denmark

Assisting freight-forwarder in daily tasks.Contact with customers, hauliers and freight forwarderAdministration of POD's (CMR)

Copenhagen Area, Denmark

Responsible under my shift for the daily activities at WHSmith store by Finger B at Copenhagen Airport.

Copenhagen Area, Denmark

In charge of 36 vending machines at Copenhagen airport (filling up, product ordering, cleaning, small raparations). Was also in charge of a small team of 3 employees that were servicing different coffee solutions throughout the airport.

Copenhagen Area, Denmark

Responsibility for the operation of the store as well as daily management of up to 30 employees. Moreover, sales, personnel and warehouse manager.Qualifications: Guest Service, Sales management, staff management (recruitment, coaching, personnel assessment, the "difficult interview”), product management and visual merchandising. Handling of guest complaints. Contact with the headquarters in England and reception of VIP.In Disney I focus on guest services, customer experience and sales management. I also spend time in the back office doing administrative tasks and preparing and analyzing sale numbers.

Copenhagen Area, Denmark

Responsibility for the operation of the store as well as daily management of up to 8 employees. Overall responsibility for sales, personnel and inventory. Qualifications: Sales Management, product management, visual merchandising, personnel management, recruitment, coaching, personnel assessment, contact with headquarters in Germany.At the Crew Shop, I developed my ability to understand and serve many different kinds of customers.

Copenhagen Area, Denmark

Responsibility for the operation of the store as well as daily management of 10-16 employees. Overall responsibility for sales, personnel and inventory.Qualifications: Sales Management, product management, visual merchandising, personnel management, recruitment, coaching, personnel assessment, contact with headquarters in England, contact with local suppliersIn Hamleys, I have been focusing on product demonstrations and have learned to adapt my managing style to different situations.

Copenhagen Area, Denmark

Responsibility for the operation of the store as well as daily management of 14 employees. Overall responsibility for sales, personnel and inventory.Qualifications: Sales Management, product management, visual merchandising, personnel management, recruitment, coaching, personnel assessment, contact with headquarters, contact with local suppliers.Blockbuster introduced me to store management in Denmark and I got a broad customer understanding.

Østerbrogade, Copenhagen

Responsibility for the operation of the restaurant during my shifts reporting directly to the restaurant’s owner. Started my employment at McDonald's as a Service Assistant for 6 months from December 2001. In July 2002 I was promoted to Shift Manager.My time at Mcdonald’s taught me a lot about the Danish job market and about great and efficient service.

Marne-La-Vallée, France

Responsibility for the operation of the store as well as daily management of 15 employees with reference to the shop manager. Souvenir shop with everything from postcards to clothing.Qualifications: Product Manager, receiving and unpacking of goods, visual merchandising - product exhibition, product inventory, personnel management, coaching and sales management of staff.Working for Disneyland Paris showed me how important every guests are and how to really pay attention to all the small details.

Responsible for customer service in the department, as well as daily management of 12 bank clerks. Thesis: staff development, training and assessment.Qualifications: Personnel management, coaching and staff interviews.At the Royal Bank of Canada I have learned how to lead a group of bank assistants that were more experienced and older than me. I have learned particularly about how to lead “the difficult interview” and the employee assessment sessions. Also had focused on guest complaints.

Responsibility for conducting interviews and recruitment of new participants. Led an "advanced team" of four members, all from different countries. Planned, coordinated and managed recruitment and PR activities.My Up With People year taught me how to work with colleagues coming from 20 different countries.

Bacc, Leasure And Recreation

Activities and Societies: Student association

Akademi Uddannelse, Transport Og Logistik

Diploma, Sciences

Activities and Societies: Part of the welcoming team for new students