AeroLeads people directory · profile
Marc Cooper Email & Phone Number
CIO, UK and I
at
Sodexo
1 work email found
@uk.mcd.com
2 phones found area 170 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
CIO, UK and I
Location
St Albans, England, United Kingdom
Company size
Who is Marc Cooper? Overview
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Quick answer
Marc Cooper is listed as CIO, UK and I at Sodexo, a with 89201 employees, based in St Albans, England, United Kingdom. AeroLeads shows a work email signal at uk.mcd.com, phone signal with area code 170, 800, and a matched LinkedIn profile for Marc Cooper.
Marc Cooper previously worked as CIO, UK&I at Sodexo and Managing Director at M C Cooper Ltd.. Marc Cooper holds 1St Class, Bsc Hons Business Studies from Swansea University.
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Email format at Sodexo
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{first}.{last}@uk.mcd.com
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Profile bio
About Marc Cooper
CDO / CDIO | Private Equity Operating Partner | Consultant | Advisor My passion is to help every company I work with figure out how technology can unlock growth and create a better connection with their customers, consistent with their brand identity.I’m privileged to be 30 years into a highly successful and enriching career. In that journey, in which I have adapted to span multiple industry sectors, transformation has always been my purpose and a unifying thread:- Establishing the first McDonald’s UK&I digital function and first mobile ordering app- Promotion to the first McDonald’s UK&I CIO/CDIO and VP of Technology, across customer and restaurant systems- Leadership of an omnichannel Digital Transformation Programme, underpinning the transition of Orange UK / T-Mobile UK to EE as a new, digital-first (and now largest) UK mobile operator- Creation and launch of the first Pan-European ecommerce website for EpsonPart of my unique experience is that I have created new teams and functions many times. Yet with an average tenure of 6 years at each company, I have learned how to move with assurance from ‘crawl’ to ‘walk’ to ‘run’. Building the right team and evolving the operating model to correspond to your level of maturity is critical. My most recent leadership and consultancy engagements have reinforced key beliefs I hold about creating conditions for success:- Technology-enabled propositions have to be designed as part of an end-to-end customer experience- Great customer experience can’t be delivered without a great employee experience- The inseparability of customer-facing digital from a company’s wider tech ecosystem- For large enterprises, finding a way to prove value quickly, and then being able to scale great ideas equally quickly and economically is a game-changer- Seeking out detractors is always a good idea. Consensus is not always possible or desirable, but alignment following respectful debate is a powerful thingFinally, key to all the wins I’ve had to date has been professional relationships based on trust and investment in mutual success. I always try to show up demonstrating empathy, respect and integrity. It’s no coincidence that these things tie closely with what we want as customers and human beings – to be seen, understood, welcomed and valued.----------------------------------------------------------------------------------------------------------------------#Executive Leadership#Digital Transformation#Consultancy#Advisory#Private Equity#Team Building#Coaching & Mentoring#Technology Management
Listed skills include Customer Experience, Business Strategy, Digital Strategy, Project Portfolio Management, and 23 others.
Current workplace
Marc Cooper's current company
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Sodexo
12 roles · 34 years
Marc Cooper work experience
A career timeline built from the work history available for this profile.
Cio, Uk&I
Current
Aug 2024 - Present
Managing Director
Current
M C Cooper Ltd.
I help medium and large (typically PE portfolio) companies align their digital capabilities and technology operating models to their growth plans, for smarter technology spend and better business outcomes.Leveraging over 20 years of experience leading digital and technology transformations for blue-chip companies. I partner with PE and portfolio company leadership teams to assess how their technology operating models serve their commercial and customer goals, identifying areas for improvement, and developing actionable roadmaps for optimisation and growth.My services, available on a contract or interim basis, encompass:• Technology Operating Model Assessments• Digital Transformation Strategy• Team Building & Leadership• Partner Selection & ManagementBy combining deep, multi-sector and international industry expertise with a proven track record of delivering results, I help clients achieve:• Enhanced Operational Effectiveness• Accelerated Digital Adoption• High-Performing Technology and Product Teams• Accountable, High-Value PartnershipsI am passionate about helping businesses leverage technology as a powerful tool for growth and competitive advantage.
May 2023 - Present
Sr. Director, Global Digital Customer Experience
Leading the Global Unified Experiences team, accountable for all underpinning product platforms powering McDonald’s digital experiences globally and across channels, including Ordering, Payments, Offers, CRM and Loyalty.Reset and executed global payments strategy, enabling McDonald’s app sales growth in lead markets and activating mobile ordering in new markets | Steered the implementation of a new, real-time customer data platform in the US, UK & DE | Sponsored the creation of a value-based blueprint to define target state for all product platforms.
Oct 2021 - May 2023
Vp Technology & Market Cio, Uk&I
Promoted to become McDonald’s UK&I’s first ever CIO and VP of Technology, part of the UK&I Executive team. Successfully catalysed business growth through transformation of customer and restaurant technologies, while protecting day-to-day operations by renewing technology foundations.Transformed the UK&I business into a digital pioneer by being the first market to implement both a global payments platform and McDelivery through the McDonald’s app | Overhauled the entire UK restaurant network, boosting connection speeds to unlock multiple benefits including digital menu board merchandising and a step reduction technology incidents | Accelerated kerbside order collection rollout, creating a major new mobile app fulfilment channel and easing drive-thru demand spikes during COVID.
Mar 2018 - Oct 2021
Digital Director
Recruited to establish McDonald’s UK&I’s first ever Digital function, securing buy-in and investment from executive leadership and franchisees, while shaping a high-performing team spanning people, process and technology. Balanced propagation of global solutions with market needs and priorities. Set strategy designed to drive a positive brand experience, and executed a roadmap across app, web, kiosk and CRM.Built a team designed to turbo-charge digital maturity, blending externally recruited digital veterans with trusted internal talent and agency partners | Secured investment in and launched McDonald’s UK&I’s first Click & Collect app | Implemented a new Marketing platform and programme, growing the UK&I customer database by ~70% in 2 years.
Jul 2015 - Mar 2018
Director Of Digital Delivery & Programmes
Member of EE Digital Leadership responsible for all digital design, build, test and launch activities, as well as infrastructure and vendor management, operations & support. Also accountable directly to EE ExCo for an 8-figure digital transformation programme, including business casing, design, governance and delivery, with a peak team size of 160 FTE.Improved the T-Mobile UK & Orange UK from slowest to fastest telco websites | Boosted Shop NPS by 50% and conversion by 20% following launch of new EE website |Generated 6-figure savings by re-tendering support contract and insourcing the user experience team.
Sep 2012 - Jun 2015
Director Of Digital Planning, Delivery & Customer Experience
Dec 2010 - Sep 2012
Senior Manager, Customer Experience & Content
Dec 2008 - Dec 2010
Manager, Ba.Com Planning & Innovation
Jan 2000 - Dec 2008
Brand Strategy Manager
Nov 1998 - Jan 2000
Group Product Manager
1993 - 1998
~5 yrs
Team & coworkers
Colleagues at Sodexo
Other employees you can reach at sodexo.com. View company contacts for 89201 employees →
BF
Bianca Farias
Colleague at SodexoSerra, Espírito Santo, Brazil
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KG
Krish Gopani
Colleague at SodexoBoston, Massachusetts, United States
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AS
Anjali Singh
Colleague at SodexoBengaluru, Karnataka, India
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MH
Maegen Harris
Colleague at SodexoHermitage, Tennessee, United States
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IC
Israel Chicas
Colleague at SodexoSilver Spring, Maryland, United States
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CM
Cintia Meira
Colleague at SodexoGreater São Paulo Area, Brazil
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RE
Reginaldo Eustáquio Ferreira
Colleague at SodexoContagem, Minas Gerais, Brazil
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BG
Bob Goedde
Colleague at SodexoLima, Ohio, United States
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MD
Maria De Los Angeles Miranda Guevara
Colleague at SodexoAraçariguama, São Paulo, Brazil
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JC
Jonathas Cunha
Colleague at SodexoOlinda, Pernambuco, Brazil
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Bianca Farias
Colleague at SodexoSerra, Espírito Santo, Brazil
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KG
Krish Gopani
Colleague at SodexoBoston, Massachusetts, United States
View →
AS
Anjali Singh
Colleague at SodexoBengaluru, Karnataka, India
View →
MH
Maegen Harris
Colleague at SodexoHermitage, Tennessee, United States
View →
IC
Israel Chicas
Colleague at SodexoSilver Spring, Maryland, United States
View →
CM
Cintia Meira
Colleague at SodexoGreater São Paulo Area, Brazil
View →
RE
Reginaldo Eustáquio Ferreira
Colleague at SodexoContagem, Minas Gerais, Brazil
View →
BG
Bob Goedde
Colleague at SodexoLima, Ohio, United States
View →
MD
Maria De Los Angeles Miranda Guevara
Colleague at SodexoAraçariguama, São Paulo, Brazil
View →
JC
Jonathas Cunha
Colleague at SodexoOlinda, Pernambuco, Brazil
View →
2 education records
Marc Cooper education
1St Class, Bsc Hons Business Studies
Swansea University
Chartered Institute Of Marketing Diploma, Marketing
De Montfort University
FAQ
Frequently asked questions about Marc Cooper
Quick answers generated from the profile data available on this page.
What company does Marc Cooper work for?
Marc Cooper works for Sodexo.
What is Marc Cooper's role at Sodexo?
Marc Cooper is listed as CIO, UK and I at Sodexo.
What is Marc Cooper's email address?
AeroLeads has found 1 work email signal at @uk.mcd.com for Marc Cooper at Sodexo.
What is Marc Cooper's phone number?
AeroLeads has found 2 phone signal(s) with area code 170, 800 for Marc Cooper at Sodexo.
Where is Marc Cooper based?
Marc Cooper is based in St Albans, England, United Kingdom while working with Sodexo.
What companies has Marc Cooper worked for?
Marc Cooper has worked for Sodexo, M C Cooper Ltd., Mcdonald'S, Ee Ltd, and Epson Europe.
Who are Marc Cooper's colleagues at Sodexo?
Marc Cooper's colleagues at Sodexo include Bianca Farias, Krish Gopani, Anjali Singh, Maegen Harris, and Israel Chicas.
How can I contact Marc Cooper?
You can use AeroLeads to view verified contact signals for Marc Cooper at Sodexo, including work email, phone, and LinkedIn data when available.
What schools did Marc Cooper attend?
Marc Cooper holds 1St Class, Bsc Hons Business Studies from Swansea University.
What skills is Marc Cooper known for?
Marc Cooper is listed with skills including Customer Experience, Business Strategy, Digital Strategy, Project Portfolio Management, Stakeholder Management, Process Improvement, Strategy, and Product Management.
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