- Responsible for the successful delivery of the agreed Operational Headcount plan. - Develop a global recruitment strategy in line with our customer requirements.- Responsibility for managing customer relations across our UK, EU and APAC customers.- Member of the Operational Board that develops and drive through key strategic decisions to achieve our projected growth.- Develop and implement Operational KPI's to continuously improve workflow efficiency.- Ensuring our workforce maintain the highest global safety standards.

Responsible for operational delivery in APAC and EU.Developing sales strategy with Head of Business Development. Contract monitoring and performance.Ensuring key deliverables are met across agreed metrics.P&L and Cost Management

General ResponsibilitiesTo manage branches on a day to day basis in accordance with Company Policies as stated in the Management Systems Manual and Procedures, and further Policies as and when issued by the Board.To control expenditure in accordance with annual budgets for capital and operating expenditure.The leading, motivation and development of all staff.Preparing reports and attending meetings as required by the board.Identification of sales opportunities.Establish and issue charge out rates to clients and pay rates to temps in line with the company's standard terms of business for both temporary and permanent staff.Authorised to recruit staff in accordance with the agreed staffing plan.Authorised to grant absence from work in line with company policy.Authorised to recommend disciplinary proceedings, suspend employees, and recommend dismissal to the board.Authorised to make purchases in accordance with operating budgets.Specific areas of responsibilitySales Manage sales in accordance with the current sales policy.Ensure that canvassing activity is planned and effective.Establishing and authorising charge out rates and temps pay structures to maintain minimum average margins as agreed with the board.Servicing ClientsAllocating current clients to Plans such that each plan has sufficient time to canvass clients and recruit temps.Identifying and allocating ancillary services to clients as required.Maintaining a personal programme of client contact and visits.Assessing the quality of service to clients and temps and taking effective remedial action when required.StaffMaintaining a Personal Development Programme for all staff.Provision of on - the - job training.Discipline within limits of authority.Personally organising and chairing regular team meetings.

Control of an onsite labour contract based at our client’s premises. A supervisory role dealing with the daily welfare and management of Flame Recruitments temporary workforce onsite, as well as building & maintaining the company’s relationship with the client.Key duties:Providing a “check In” service to ensure that all workers are onsite at the correct shift start timeLiaison with the local branch regarding job bookingsLiaison with the client’s Management team regarding day to day activityUpdating PC records using Microsoft Word and Excel based documents to produce reports and KPI’sProcessing payroll for the workforceManaging an “Attendance” system – ensuring all workers are accounted forPro-active management of the workforce including dealing with timekeeping, attendance & performance issuesDelivering a client company overview and introduction to new startersProviding a level of service exceeds the agreed Service Level Agreement Key attributes: People management/Supervisory/Team Leader experienceExcellent communication skillsPC literateAbility to maintain and develop a business relationship with the clientAbility to take ownership and responsibility for the accountFast learner with a problem solving mentality to offer ideas for further improvementAttention to detail as key information will be generated and presented to client