Marc Dolton Email & Phone Number

United States

Van Alstyne, Texas, United States

• Successfully managed a team of SFR national title and closing services remotely at Spruce, wherein we continually worked to provide superior service by meeting and exceeding the clients goals. Our consistent service.
• Collaborated with clients and stakeholders to establish realistic deadlines and expectations while managing a team of 8 associates and 1 supervisor.
• Successfully increased customer satisfaction through increased communication standards.
• Assisted the onboarding process for millions of dollars annually for clients book of business which included bulk commercial transactions, ensuring successful launch and reducing time to revenue.
• Eliminated tasks across departments through process improvements and cross-functional collaboration with other departments.

Allen, Texas

• Prepare closing documents in accordance with lender instructions, lien payoffs, tax and insurance certificates
• Communicate with lenders, mortgage brokers, attorneys and mobile notary services to ensure a successful customer experience
• Close Real Estate transactions
• Manage and resolve post close issues
• Participate in sales presentations with lending and Real Estate institutions to increase business
• Train and supervise Escrow Support Staff

Plano, TX

• Responsible for title agents/lenders/borrowers daily regarding their closing, curative, disbursement, underwriting, FHA, Conventional, USDA, and VA loans
• Develop close title agent relationships and retain client satisfaction
• Resolve title agent’s issues or inquiries knowledgeably, courteously, and efficiently
• Ensure all appropriate parties are informed of any follow up required by title agents
• Review and complete 1,000-1,500 curative actions in underwriting software each day
• Verify the HUD/closing instructions, disburse funds, verify payoff amounts, wire funds, balance funds, and resolve issues that occur post disbursement

Responsible for managing sales, orders, planning, managing money, and buying materials.

Review pre-foreclosed documents from a title examiner and made necessary changes given by a 3rd party provider. Compare the chain of title and all associated instruments pertaining to the property against the report generated.

Coordinate the background checks and drug testing process. Coordinate the DOT random drug testing process. Project Management - Succession Planning - Coordinate succession planning process (ie, org. charts, profiles, notebooks, etc.). Training Programs - Coordinate and reproduce all training materials for various programs. Administrative - Provide.

Compile and keep personnel records. Create and process new hire paperwork, training, employee relations. Record data for each employee, such as address, merit increases, terminations, transfers, benefits, I-9, etc. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons..

Business, Business

High School Diploma

Real Estate