Collaborating with customers to ensure right licensing and protection of IP.

Empower every person and every organization on the planet to do more.

Empowering every person and every organization on the planet to achieve more!

Empowering every person and every organization on the planet to achieve more

Contracted through OXFORD INTERNATIONAL:• Criminal Justice Information System (CJIS) Level 4 Certification• Provided technical support to diagnose customer issues and provide information for additional software development• Create test plans and run test to evaluate new technology i.e. MDTs (laptops/tablets), video capture, and other force multipliers• Create procedures to assist technical support, customer IT, and end-users for install and support of existing and new technology• Research, document, and/or educate team on Law Enforcement standards, DHS Act, EPIC, and other regulations/tools

As a Microsoft Licensing & Contract Compliance (LCC) Program Manager, providing coverage for Central Corporate Territory Managed (CTM) accounts for: • End-to-End Audit Program Management from Notification to Resolution• Microsoft Assessment & Planning (MAP) specialist, assisting customers & team with deployment and reporting software assets• Reviewing and developing Effective Licensing Position (ELP) with customers to determine Entitlement vs Deployment status• Assisted Team in SQL, Windows Server, SharePoint, Azure and other areas of Microsoft licensing & deployment expertise as well as ISV licensing.

As a Microsoft SQL Server and Business Intelligence Technology Solutions Specialist (TSS), I support Microsoft South Central and Heartland Corporate Accounts Managers and their customers with:• Assist in Licensing of MS SQL Server, Azure SQL and Office 365 PowerBI solutions• Presenting and discussing needs and improvements • Mission Critical • Security (Audit / Compliance) • Business Insights • Enterprise Scalability (On-Premise, Cloud or Hybrid)• Connecting Enterprise & Local needs with Microsoft database and BI solutions to meet customer criteria• Assists with Version Comparison, Upgrade Assistance, Best Practice Guidance • Whitepapers • Case Studies • ROI/TCO assistance • RFQ/RFP engagements • Recommendations for Solution Partners for Scope / POC / Best Practice assistance • Assist customers in other resource identification • Microsoft Assessment & Planning tool (MAP) support• Provide Guidance for SQL Software Asset Management (SAM) current and planned• Team Lead for Technical & Licensing Training and Mentoring

Henry Schein TechCentral is a leading healthcare network and integration solution provider that is the single-source team of experts who design, deliver and support integrated dental and medical technology.Sales Engineer - Medical • Responsible for Sales of TechCentral Hardware and Services for Small to Large Medical Clientele• Coordinated Solution Deployments with Electronic Medical Records (EMR) & Practice Management (PM) Partners to meet Customer Needs for HIPAA + HIT Compliance• Recommended Solutions for On-Premise Hardware, Connectivity, Security and DR for On-Premise or Cloud EMR • Approved Orders for Quality to Improve Fulfillment, On-Time Installation Completion, and Just-In-Time Updated Client Request During Installs.• Provided Weekly Reporting Technology Sales Progress.• Provided Timely Proposals to Current and Prospective Henry Schein Dental and Medical clientele after performing virtual walk through of their practice and understanding their needs and expectations.• Introduce New Vendor Hardware, Software and Connectivity Technology for Improved Security & Reliability to Clientele for Current and Future Compliance Needs.

* Provided solutions including hardware and enabling software, coordinated RFP, and guided customer solution marketing.* Driving incremental sale utilizing relationships with existing customers and using several tools to find prospects in certain verticals or regions and identifying decision makers to partner with for solutions.* Engaged multi-site cross functional resources in order to achieve goal and meet customer needs and coordinating contracts for non-disclosure, statements of work and terms and conditions of resale.* Tools: Salesforce.com; many proprietary order, build and inventory software and mailboxes; online portal for tracking and delivery; Services engagement requests for complex installs or reclaim projects.

* Sole provider of US technical support that boosted US sales growth of 50% in FY2005 and 33% in FY2006.* Research and define market segments that best fit Unity and Coretek products and roadmaps.* Research and negotiate contracts, manage custom product international teams, and champion qualification.* Sole US interface to prospects and existing customers to answer technical questions on products & quality.* Verify and/or create data sheets to match customer performance requirements or competitor specs.* Initiated interest in & assisted with graphics design for corporate catalog, website and presentation creation.* Created and manage dBase for Pb-Free, RoHS, TUV, UL, ISO-9001, and other approvals & certifications.

eGistics is the premier hosted ASP of sub-second, secure, anytime, On-Demand access to a company's or their clients critical content via any Web-enabled PC or thin client. Our hosting facility is DoD approved, and HIPAA & SAS70 II compliant. * Research and define market segments that are best fit for eGistics' current and new solutions.* Perform account qualification by reaching key decision makers and by identifying new lead sources.* Cold calling 10-30 financial industry and other related contacts per day.* Interface with potential customers and answer technical questions concerning service offerings via telephone, faxes, email and Internet.* Manage account development from initial contact to Outside Sales hand-off.

Supported two sales groups as Account Representative and Channel Manager.* Met 110% of Assigned Quota.* Forecasted product purchasing for accounts tied to yearly quota.* Negotiated contracts between MCG and OEMs to cover terms and conditions of sale and statements of special work. Worked with manager or director level contacts at assigned accounts.* Provided embedded technical solution alternatives to customers using PowerPC, Intel, and TI DSP, providing commercial off the shelf solutions for telecom and cross-industry applications.* Signed six manufacturing representatives in key regions across the North America within four months. * Negotiated contracts, developed processes for signing/renewing agreements, and developed back-end support and training plans for scalability.* Identified methods and partnered with Marketing Communications to increase number of sales leads through creative market-focused advertising, local organizations, and trade shows.

Supported telecommunication and industrial customers in sales utilizing TI DSP for digital wireless, voice over packet (VoP), and high-speed wired/wireless Internet access equipment.* Closed over $800,000 in inside generated sales in the Jul/00 to Jun/01 fiscal year.* Assisted Regional Sales Managers in the acquisition and close of 114% over the $14 million annual quota in sales and multiple design wins.* Performed account qualification and closed smaller opportunities by reaching key decision makers and by identifying new lead sources.* Interfaced with potential/current customers to answer technical questions concerning Blue Wave's and Mizar's DSP based products with follow-up via telephone, faxes, and email.* Sold to government, military and aerospace customers that included: Sechan, Lockheed Martin, US Navy, BAE Systems, SETI, and multiple Missile defense programs in VME and PCI form-factors.

* Developed reliability test plan and fixtures using DOE principles to verify window of manufacturability and implement results as SPC limits in the manufacturing process of new and revised products for customer qualification.* Coordinated reliability testing including Temperature Cycling, Highly Accelerated Stress Testing (HAST), Humidity Testing, Stress and Strain on PC boards, and other QS9000 requirements.* Performed failure analysis of field and manufacturing PCB or custom cable assembly returns for GM, Chrysler, and other 1st, 2nd, and 3rd tier supplies to domestic and foreign automotive companies.* Failure Analysis skills include Device Tester characterization, curve trace analysis and additional bench testing, chemical and mechanical decapsulation, x-sectioning, X-Ray and SEM/EDS analysis.* Coordinated corrective action activities with the suppliers, fab, or assembly plant in Juarez, Mexico.* Used the 5phase and 8D reporting methods to document failures and their corrective action.* Coordinate supplier quality feedback to customers upon request on variable Epoxy, Plastic Housing, PCB and Component system interactions and issue resolutions.

* Reviewed customer device/process/general specifications and converted into requirements document.* Led quality team that developed specifications for and implemented an industry standards and specifications library for ISO9000 and QS9000 compliance. Served as audit team member for internal and subcontractors.* Performed failure return analysis, defining or delegating Root Cause and Corrective Action determinations, generating 8D customer response reports, and tracked cycle time results with a 15-day target.* Failure Analysis skills include Device Tester characterization, curve trace analysis and additional bench testing, chemical and mechanical decapsulation, SEM/EDS analysis, and CSAM delamination analysis.* Developed DOE test plans and characterized Fab DOE wafers and packaged components to set 6-Sigma SPC limits and generate summary reports of prime material for internal and customer qualifications of process or package improvements.