Marcedes Carter Email & Phone Number

Deliver an interactive on-boarding experience for new employees. Coach participants in conducting sales conversations. Conduct dynamic and enjoyable training in relationship building and product knowledge for all levels of branch employees. Deliver knowledge and systems-based training programs. Responsible for evaluating assessment of employees during.

King Of Prussia, Pennsylvania

Performance consulted with line of business management regarding training needs for new and existing employees. Delivered Customer Service department’s New Employee Training, consisting of theory and procedural training. Designed and developed training material using the ADDIE model. Administered continuing education courses including navigation of.

Chester, Pennsylvania

Designed instructional material and delivered on-site training to operational employees nationwide during major internal integration / reorganization within the Auto Finance division. Assisted with recommendations to management for performance training solutions by gathering and analyzing data.

Greater Philadelphia Area

Responsible for hiring, training and developing associates. Meeting all financial and statistical goals while managing an individual Division of Responsibility. Lead team to drive sales through training and coaching. Delivered ongoing education for Associates. Managed company store processes, merchandise flow activities, and coached to help reduce shrink.