Marcel Young Email & Phone Number

Johannesburg Area, South Africa

I performed in and managed all the IT requirements of the company. Being the only person responsible for their IT infrastructure meant that the requirements were broad and included the following:Procurement, Software development, Network Administration, Server Administration, User Support, Telecoms and Maintenance. In addition to the broad roles listed above, I also administered and maintained SAP Business One and Microsoft SQL server.

Johannesburg Area, South Africa

I was part of a three man ICTS help-desk team which provided support to the consultants. Being a more senior technician I was also responsible for server administration, network administration and firewall and proxy configurations.

Johannesburg Area, South Africa

As the general IT manager for the South African branch my duties revolved primarily around Asset Control and procurement. I also to a limited extent supported the users whom were mostly technical and required little support.

Midrand, South Africa

Junior help-desk technician providing users with first line desktop and hardware support as well as deployments. Limited server operations included managing print operations and user permissions. We also had to support the more senior System Administrators with network patching and server installs.

Pretoria Area, South Africa

As a temporary staff member I was deployed to Emmanuel's customers on a temporary basis, I was posted to ABSA's Internet Access call center for telephonic user support and to the Bankfin call center as a telesales operator.