Marcel Horst

Marcel Horst Email and Phone Number

Director @ Common Wholesale Platform
London, GB
Marcel Horst's Location
Greater London, England, United Kingdom, United Kingdom
Marcel Horst's Contact Details

Marcel Horst personal email

n/a

Marcel Horst phone numbers

About Marcel Horst

Increased productivity is a key requirement for individuals, businesses and countries to remain competitive. Through intelligent automation, I help achieve higher levels of productivity, eradicate wasted time on non-value-adding activities, increase flexibility and agility in a competitive market, greater process standardisation, deploy achievable step changes in automation, lead and monitor change projects, and advise boards and senior management.In 2008 I took the step to leave corporate life behind and commence my consulting career to consolidate my experience in several business transformation projects in the IT, Finance, HR and and core business Operations space. Since then I have helped a number of organisations instigate or deliver their transformation objectives. Since 2013, I have been working on broader consulting and automation projects with B2E Consulting. In 2017, I joined Procorre as a Partner specifically to work on larger automation requirements. In 2018, I joined Deloitte's Robotics & Cognitive Automation leadership team to grow and develop the Deloitte Robotics Operations Centre (D-ROC). My most recent engagements have been in the healthcare sector for organisations such as Babylon Health and caresyntax, where my contribution has led to step-changes in productivity.As many of my recent roles are of longer term nature, for the right role, I would consider a return to corporate lifeArea of expertise include:•

Marcel Horst's Current Company Details
Common Wholesale Platform

Common Wholesale Platform

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Director
London, GB
Website:
cwpuk.org
Employees:
3
Marcel Horst Work Experience Details
  • Common Wholesale Platform
    Director
    Common Wholesale Platform
    London, Gb
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  • Princess Alexandra Hospital Nhs Trust
    Digital Automation Programme Manager
    Princess Alexandra Hospital Nhs Trust Feb 2022 - Present
    Harlow, England, United Kingdom
    Assisting this innovative and ambitious NHS Trust to deliver its Digital Strategy from an initial RPA pilot, through a second clinical solution, a first e-form, a first workflow solution to the present delivery of 23+ solutions, a digital automation delivery methodology, several funding business cases and a collaboration engagement with other Trusts and ICBs. Started in-house clinical and non-clinical AI projects. Speaker at several healthcare forums and events about successful digital strategy delivery.
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  • Common Wholesale Platform
    Director
    Common Wholesale Platform Mar 2021 - Present
    London
    Common Wholesale Platform is a not for profit member-owned venture for all AltNet access providers and UK-wide communications providers to come together and maximise consumer and business takeup of full fibre connectivity services.
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  • Ottomater
    Owner
    Ottomater Dec 2020 - Present
    London, England, United Kingdom
    Ottomater is services and project delivery company that leverages robotic process automation (RPA) technology to build automations of business processes inside our client organisations.We specialise in RPA delivering productivity gains for telecommunications, healthcare, payroll & HR and saferty industries.
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  • Excelsource Ltd
    Owner
    Excelsource Ltd Dec 2008 - Present
    United Kingdom
    Management consulting company who advise businesses on how to get best value and quality from their support functions; Finance, IT, HR and Facilities. This could be from internal review of support functions, creation of a shared service centre to outsourcing activity. We match the solution to what works best for our client's organisation. Major client engagements have included:• Programme lead for a £xm HR SaaS and HRO service for a FTSE-100 client• Government open market review and multi-million pound funding tender• CRM design and deployment and sales acceleration process improvement for a leading UK consulting company• Full OSS & BSS systems and business process redesign for a high-growth telco• Agile software development transformation for a financial services business process outsourcer• Facilities management operating model review and supplier tender for a financial services company• Global IT infrastructure organisation review, consolidation and ITIL process deployment for a telecom billing services and software company• IT infrastructure transformation from a single source to a multi-source best of breed outsourced service solution
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  • Sbc Systems (Uk) Ltd / B2E Consulting Ltd
    Principal Consultant
    Sbc Systems (Uk) Ltd / B2E Consulting Ltd Feb 2013 - Present
    London, United Kingdom
    SBC Systems / B2E Consulting is a broad-based, full-service, networked consulting business. As one of its Principal Consultants, I develop its Intelligent Automation advisory practice. Being part of a broad team of expertise we cover business strategy, process, people, technology and organisational change. Through SBC / B2E's unique community of over 8,000 consultants,expertise can be brought in on demand covering general as well as specialist subject matter.Client engagements instigated, managed and delivered include:• RPA evaluation advice and business cases for 1) Global ERP roll-out for largest global charity, 2) Several processes in a global pharmaceutical regulator, 3) Full Ops department in a HR & Payroll outsourcer.• RPA evaluation & delivery for 1) Large UK housing association's compliance processes, 2) Largest global electronics pan-European Customer service SSC's reporting processes, 3) High growth Telco's marketing processes.• RPA evaluation, delivery & operation for the largest UK retailer's payroll processes (150,000+ FTE)
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  • Deloitte
    Head Of Robotics Operations Centre (D-Roc)
    Deloitte Sep 2018 - Oct 2019
    London
    In recent years many organisations have started to automate their business processes using RPA tools such as Automation Anywhere, Blue Prism and UiPath. However, operating this digital workforce is not quite the same as operating any other IT systems. There is a far greater need for those that operate the robots to truly understand the business processes that underpin the automation. As Head of D-ROC, I am growing and refining the capability of Deloitte's world class robotics operations centre that operates robots from across Deloitte's internal departments as well as serving external private (banking & insurance) and public sector (healthcare & policing) clients.
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  • County Broadband Ltd
    Consultant
    County Broadband Ltd Jan 2013 - Sep 2018
    Colchester, United Kingdom
    County Broadband, a next generation wireless broadband services company, are presently going through significant growth and investment driven business change. As a Non-executive Director, I advice its board on their product life-cycle management and their CRM and operations support readiness processes by using eTOM and ITIL business process frameworks.
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  • Ceridian
    Operations & It Director
    Ceridian Dec 2005 - Dec 2008
    Reading, United Kingdom
    Formulating and executing business change strategy. Technology strategy. Offshoring strategy. Automation. Six Sigma. Deliver multi-million pound operational improvements.
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  • Star Technology
    Vp Service Delivery
    Star Technology Jun 2005 - Nov 2005
    Gloucester, United Kingdom
    Leading the integration of several disparate teams in Star to form one unified Service Delivery function incorporating all customer-facing first-level and second-level support functions; Provisioning, Service Desk, Customer Bid Management, Customer Engineering and Customer Services.
  • Bulldog Communications
    Md - Partner Channel
    Bulldog Communications Oct 2003 - May 2005
    London, United Kingdom
    Joined Bulldog prior to their fundraising activity to build a UK-wide LLU broadband network. Successfully grown the partner channel by 500% in 9 months to a multi-million pound turnover through customers such as MCI, Claranet, Star and LGfL. Aided the fundraising exercise culminating in the acquisition of Bulldog by C&W. Restructured the partner channel and established new channels to market for business agents and sales through C&W. Attracted corporate clients such as BNP Paribas & Allied Domecq.
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  • Colt Telecom
    Managing Director - Benelux
    Colt Telecom 2000 - 2003
    Amsterdam Area, Netherlands
    Joined COLT as the Sales & Marketing Director in the newly established Internet division. Launched Internet services mid-1997. Rolled out access services throughout Europe. Build the business case for hosting. Successfully secured £180m to build COLT's hosting centres. Managed the roll-out of all 18 Internet Solution Centres (ISCs) across Europe. During .com downturn, consolidated COLT eBusiness and mothballed 7 ISCs. Instigation and roll-out of pan-European salesforce.com CRM. Became Managing Director for eBusiness in the Benelux and caused a successful turnaround for this division.
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  • Colt Telecom
    Sales & Marketing Director Internet
    Colt Telecom 1997 - 2000
    London, United Kingdom
    Led the UK launch of Internet services, later growth and rollout across Europe. Team comprising direct sales, professional services, product marketing, engineering & communications functions
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  • Energis Communications
    Internet Services Manager
    Energis Communications 1994 - 1996
    London, United Kingdom
    Joined Energis in their Service Launch organisation. Launched products such as Internet dial, Frame Relay and Colocation services. Built Energis' first public web site. Developed the Internet product strategy and and presented this to the Energis Board.
  • Bt
    Project Manager
    Bt 1988 - 1994
    Ipswich, United Kingdom
    Joined BT as a Project Manager in their BT laboratories in Martlesham. Developed innovative transmission techniques for video across satellites. Led the Eureka HD-MAC satellite transmission project for the development of HDTV across Europe. Sponsored by BT to do a MBA and returned into BT's Maritime & Aeronautical Services division developing enhancements of the BT Skyphone service.
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Marcel Horst Skills

Outsourcing Strategy Business Process Improvement It Strategy Change Management Telecommunications Business Transformation Management Cloud Computing Managed Services Management Consulting Program Management Business Process Project Management Business Strategy Crm Consulting Business Case Mergers And Acquisitions Leadership Offshoring Service Delivery Team Management Integration Itil Professional Services Finance Bpo Personnel Management Vendor Management Stakeholder Management Product Management Project Delivery Organizational Design Data Center Strategic Sourcing Procurement Shared Services Hro Payroll Services Hosting Services Data Centre Services Facilities Management Hcm Processes And Forms

Marcel Horst Education Details

Frequently Asked Questions about Marcel Horst

What company does Marcel Horst work for?

Marcel Horst works for Common Wholesale Platform

What is Marcel Horst's role at the current company?

Marcel Horst's current role is Director.

What is Marcel Horst's email address?

Marcel Horst's email address is ma****@****e.co.uk

What is Marcel Horst's direct phone number?

Marcel Horst's direct phone number is +4412065*****

What schools did Marcel Horst attend?

Marcel Horst attended Uipath Academy, Cranfield University - Cranfield School Of Management, Cranfield University, Chartered Institute Of Marketing.

What are some of Marcel Horst's interests?

Marcel Horst has interest in Social Services, Children, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is Marcel Horst known for?

Marcel Horst has skills like Outsourcing, Strategy, Business Process Improvement, It Strategy, Change Management, Telecommunications, Business Transformation, Management, Cloud Computing, Managed Services, Management Consulting, Program Management.

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