Marcel Horst Email & Phone Number

London, GB

Harlow, England, United Kingdom

Assisting this innovative and ambitious NHS Trust to deliver its Digital Strategy from an initial RPA pilot, through a second clinical solution, a first e-form, a first workflow solution to the present delivery of 23+ solutions, a digital automation delivery methodology, several funding business cases and a collaboration engagement with other Trusts and.

London

Common Wholesale Platform is a not for profit member-owned venture for all AltNet access providers and UK-wide communications providers to come together and maximise consumer and business takeup of full fibre connectivity services.

London, England, United Kingdom

Ottomater is services and project delivery company that leverages robotic process automation (RPA) technology to build automations of business processes inside our client organisations.We specialise in RPA delivering productivity gains for telecommunications, healthcare, payroll & HR and saferty industries.

United Kingdom

• Management consulting company who advise businesses on how to get best value and quality from their support functions; Finance, IT, HR and Facilities. This could be from internal review of support functions, creation.
• Programme lead for a £xm HR SaaS and HRO service for a FTSE-100 client
• Government open market review and multi-million pound funding tender
• CRM design and deployment and sales acceleration process improvement for a leading UK consulting company
• Full OSS & BSS systems and business process redesign for a high-growth telco
• Agile software development transformation for a financial services business process outsourcer

London, United Kingdom

• SBC Systems / B2E Consulting is a broad-based, full-service, networked consulting business. As one of its Principal Consultants, I develop its Intelligent Automation advisory practice. Being part of a broad team of.
• RPA evaluation advice and business cases for 1) Global ERP roll-out for largest global charity, 2) Several processes in a global pharmaceutical regulator, 3) Full Ops department in a HR & Payroll outsourcer.
• RPA evaluation & delivery for 1) Large UK housing association's compliance processes, 2) Largest global electronics pan-European Customer service SSC's reporting processes, 3) High growth Telco's marketing processes.
• RPA evaluation, delivery & operation for the largest UK retailer's payroll processes (150,000+ FTE)

London

In recent years many organisations have started to automate their business processes using RPA tools such as Automation Anywhere, Blue Prism and UiPath. However, operating this digital workforce is not quite the same as operating any other IT systems. There is a far greater need for those that operate the robots to truly understand the business processes.

Colchester, United Kingdom

County Broadband, a next generation wireless broadband services company, are presently going through significant growth and investment driven business change. As a Non-executive Director, I advice its board on their product life-cycle management and their CRM and operations support readiness processes by using eTOM and ITIL business process frameworks.

Reading, United Kingdom

Formulating and executing business change strategy. Technology strategy. Offshoring strategy. Automation. Six Sigma. Deliver multi-million pound operational improvements.

Gloucester, United Kingdom

Leading the integration of several disparate teams in Star to form one unified Service Delivery function incorporating all customer-facing first-level and second-level support functions; Provisioning, Service Desk, Customer Bid Management, Customer Engineering and Customer Services.

London, United Kingdom

Joined Bulldog prior to their fundraising activity to build a UK-wide LLU broadband network. Successfully grown the partner channel by 500% in 9 months to a multi-million pound turnover through customers such as MCI, Claranet, Star and LGfL. Aided the fundraising exercise culminating in the acquisition of Bulldog by C&W. Restructured the partner channel.

Amsterdam Area, Netherlands

Joined COLT as the Sales & Marketing Director in the newly established Internet division. Launched Internet services mid-1997. Rolled out access services throughout Europe. Build the business case for hosting. Successfully secured £180m to build COLT's hosting centres. Managed the roll-out of all 18 Internet Solution Centres (ISCs) across Europe..

London, United Kingdom

Led the UK launch of Internet services, later growth and rollout across Europe. Team comprising direct sales, professional services, product marketing, engineering & communications functions

London, United Kingdom

Joined Energis in their Service Launch organisation. Launched products such as Internet dial, Frame Relay and Colocation services. Built Energis' first public web site. Developed the Internet product strategy and and presented this to the Energis Board.

Ipswich, United Kingdom

Joined BT as a Project Manager in their BT laboratories in Martlesham. Developed innovative transmission techniques for video across satellites. Led the Eureka HD-MAC satellite transmission project for the development of HDTV across Europe. Sponsored by BT to do a MBA and returned into BT's Maritime & Aeronautical Services division developing enhancements.

Robotic Process Automation, Diploma

RPA Automation Hub RPA Testing Suite RPA Developer Foundation RPA Business Analyst RPA Implementation Methodology RPA Awareness

Mba, Business, Management, Marketing, And Related Support Services

Msc, Telecommunications

Diploma, Marketing, Diploma In Marketing