Technical Support Engineer
Current
Sep 2024 - Present
AeroLeads people directory · profile
Marcella Lopes Email & Phone Number
Technical Support Engineer | Web Development | Cybersecurity | Customer Success
at
Sigma Software Group
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer | Web Development | Cybersecurity | Customer Success
Location
Florianópolis, Santa Catarina, Brazil
Company size
Who is Marcella Lopes? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Marcella Lopes is listed as Technical Support Engineer | Web Development | Cybersecurity | Customer Success at Sigma Software Group, a company with 947 employees, based in Florianópolis, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Marcella Lopes.
Marcella Lopes previously worked as Technical Support Engineer at Sigma Software Group and Technical Support Engineer at Duda. Marcella Lopes holds Bachelor'S In Information'S System, Information Technology from Universidade Do Sul De Santa Catarina.
Company email context
Email format at Sigma Software Group
This section adds company-level context without repeating Marcella Lopes's masked contact details.
Sigma Software Group
Review company-level records connected to Marcella Lopes before choosing the right outreach path.
Profile bio
About Marcella Lopes
🔧 Technical Support Engineer | 🌟 Customer Success Enthusiast | 🎓 Grad Student | 💡 Passionate about Empowering CustomersHi there! I'm Marcella, a passionate Technical Support Engineer with a relentless enthusiasm for driving customer success. With a solid background in Tech Support for SMA and Enterprise, I thrive on assisting customers in achieving their goals and objectives. I pride myself on being tech-savvy, customer-focused, and committed to delivering top-notch support at every turn. Currently pursuing my graduate studies, I am constantly seeking ways to enhance my skills and knowledge in the tech field. Let's connect and explore how we can collaborate to elevate customer experiences and drive mutual success!
Current workplace
Marcella Lopes's current company
Company context helps verify the profile and gives searchers a useful next step.
Sigma Software Group
4 roles
Marcella Lopes work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Providied global technical support in English, Spanish, and Portuguese, focusing on inquiries on how-to's in the platform, bug escalations, troubleshooting, website customization, eCommerce, and SEO.Key Responsibilities:Supported clients via tickets, chats, phone calls, and meetings.Escalated issues through Zendesk and Atlassian Jira to SMEs and.
Nov 2022 - Sep 2024
Technical Support Specialist
May 2021 - Sep 2022
Information Technology Intern
E. E. Marechal Deodoro Da Fonseca
I provided maintenance, configuration and repair of technological equipment (computers, smartphones, slideshows, digital boards, printers, etc.) in order to assist my supervisor.
Jul 2018 - Dec 2018
Team & coworkers
Colleagues at Sigma Software Group
Other employees you can reach at sigma.software. View company contacts for 947 employees →
YB
Yuliia Bekh
Colleague at Sigma Software GroupUkraine, Ukraine
View →
JH
John Hirji
Colleague at Sigma Software GroupNew York, New York, United States, United States
View →
TH
Taras Horilchanyi
Colleague at Sigma Software GroupRivne, Rivne, Ukraine, Ukraine
View →
DC
Dmytro Chaika
Colleague at Sigma Software GroupUkraine, Ukraine
View →
DI
Daniel Ivanochko
Colleague at Sigma Software GroupLviv, Lviv, Ukraine, Ukraine
View →
ЕМ
Елена Мартынова
Colleague at Sigma Software GroupKyiv, Kyiv City, Ukraine, Ukraine
View →
DP
Dmitry Primikirio
Colleague at Sigma Software GroupUkraine, Ukraine
View →
AT
Alexey Tanasov
Colleague at Sigma Software GroupAlicante, Valencian Community, Spain, Spain
View →
张
张先生
Colleague at Sigma Software GroupFremont, California, United States, United States
View →
MC
Maksym Chepurko
Colleague at Sigma Software GroupUkraine, Ukraine
View →
Yuliia Bekh
Colleague at Sigma Software GroupUkraine, Ukraine
View →
JH
John Hirji
Colleague at Sigma Software GroupNew York, New York, United States, United States
View →
TH
Taras Horilchanyi
Colleague at Sigma Software GroupRivne, Rivne, Ukraine, Ukraine
View →
DC
Dmytro Chaika
Colleague at Sigma Software GroupUkraine, Ukraine
View →
DI
Daniel Ivanochko
Colleague at Sigma Software GroupLviv, Lviv, Ukraine, Ukraine
View →
ЕМ
Елена Мартынова
Colleague at Sigma Software GroupKyiv, Kyiv City, Ukraine, Ukraine
View →
DP
Dmitry Primikirio
Colleague at Sigma Software GroupUkraine, Ukraine
View →
AT
Alexey Tanasov
Colleague at Sigma Software GroupAlicante, Valencian Community, Spain, Spain
View →
张
张先生
Colleague at Sigma Software GroupFremont, California, United States, United States
View →
MC
Maksym Chepurko
Colleague at Sigma Software GroupUkraine, Ukraine
View →
3 education records
Marcella Lopes education
Bachelor'S In Information'S System, Information Technology
Técnico Em Informática, Information Technology
Instituto Federal De Educação, Ciência E Tecnologia De Mato Grosso Do Sul
Bachelor'S Degree, Information Technology
FAQ
Frequently asked questions about Marcella Lopes
Quick answers generated from the profile data available on this page.
What company does Marcella Lopes work for?
Marcella Lopes works for Sigma Software Group.
What is Marcella Lopes's role at Sigma Software Group?
Marcella Lopes is listed as Technical Support Engineer | Web Development | Cybersecurity | Customer Success at Sigma Software Group.
Where is Marcella Lopes based?
Marcella Lopes is based in Florianópolis, Santa Catarina, Brazil while working with Sigma Software Group.
What companies has Marcella Lopes worked for?
Marcella Lopes has worked for Sigma Software Group, Duda, Pax Primavera, and E. E. Marechal Deodoro Da Fonseca.
Who are Marcella Lopes's colleagues at Sigma Software Group?
Marcella Lopes's colleagues at Sigma Software Group include Yuliia Bekh, John Hirji, Taras Horilchanyi, Dmytro Chaika, and Daniel Ivanochko.
How can I contact Marcella Lopes?
You can use AeroLeads to view verified contact signals for Marcella Lopes at Sigma Software Group, including work email, phone, and LinkedIn data when available.
What schools did Marcella Lopes attend?
Marcella Lopes holds Bachelor'S In Information'S System, Information Technology from Universidade Do Sul De Santa Catarina.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Marcella Lopes you were looking for.
View similar profiles
