Marcella Moss Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

- Retail Management: Proven experience in successfully managing retail operations, driving sales performance, and achieving operational excellence.- Sales Performance: Track record of achieving and surpassing monthly and annual sales targets, with a results-driven approach to drive business growth.- Sales Training and Team Building: Proven ability to develop and train sales teams, fostering a high-performing and motivated workforce. Implementation of development plans that have led to internal and external promotions of over half of the hired staff.- Operations Analysis / Inventory Planning: Skilled in analyzing operational processes, conducting inventory planning, and optimizing inventory levels to maximize profitability.- Customer Retention: Skilled in organizing VIP Client activations to retain and invest in top-spending customers within.- Strategic Thinking: Ability to analyze sales data, metrics, and market trends to identify opportunities and challenges, to develop innovative solutions that drive business growth.- Adaptability: Flexible and adaptable to changing circumstances and environments, with the ability to quickly adjust strategies and plans as needed.- Omni-Channel Mindset: Knowledge and understanding of Omni-Channel retail strategies and ability to align actions with the company's best interests.- Visual Merchandising: Strong understanding of visual merchandising principles and techniques to create visually appealing and engaging store environments.- Communication and Collaboration: Excellent verbal and written communication skills, serving as a liaison between Corporate Office

- Leadership and Team Development: Skilled in building and leading high-performing teams, mentoring Store Managers, and fostering a positive employee culture.- Training and Onboarding: Experienced in training and onboarding new store hires, including Store Managers, to set them up for long-term success and ensure consistent training across locations.- System Development and Implementation: Experienced in designing and implementing systems to streamline operations, improve efficiency, provide clear line of communication, and enhance the customer experience.- Operational Excellence: Proficient in implementing operational checklists, ensuring smooth back-of-house operations, and maintaining visual standards.- New Store Openings and Activations: Proficient in participating in new store openings, and activations, including hiring staff and implementing strategies to identify and build clientele.

June 2017 - Jan 2020 | Lafayette, LAFeb 2020 - Jul 2020 | Houston, TX

Lafayette, Louisiana, United States

Lafayette, Louisiana, United States

Lafayette, Louisiana Metropolitan Area

Lafayette, Louisiana

Shreveport, Louisiana, United States