Marcella Riggs Email & Phone Number

New Albany, Oh, Us

New Albany, Ohio, United States

New Albany, Oh

I was directly responsible for product quality in the Metalizing of plastic closures, supervising Inspectors, and providing training and quality limits to the Quality and Production teams. I was in charge of leading the site Internal Audit team, scheduling audits, and ensuring action items are completed. I deftly facilitated corrective action investigations by using 5-Why and Fishbone analysis. I diligently analyzed and reported quality metrics to management. I looked after driving improvement by using the Daily Accountability Board to track the completion of assigned actions. I was responsible for the qualifications of new production machines and successful launches of new products.

Columbus, Ohio Area

I skillfully ensured the site compliance to ISO 9001 and FDA regulations for the Third-Party Logistics packaging of personal and infant care items, as well as Class I Medical Devices. I expertly managed the site quality system, including document control, internal audits, calibration, training, & corrective actions. I actively coordinated the investigation of customer complaints and internal quality issues, using Fishbone analysis, 5-Why, and Problem-Solving Jacket methodologies. I smartly developed, improved, and delivered training to all levels of employees on quality topics, 5S, GMPs. I also participated in and supported Lean activities and supervised fourteen Inspectors.

Mt. Vernon, Oh

I proficiently managed all aspects of the plant Safety, Health, Environmental, and Quality systems for this manufacturer of blow-molded Intermediate Bulk Containers. I deftly designed and implemented a database to record and monitor action items, ensuring necessary corrective actions were completed.

Grove City, Oh

I expertly managed all aspects of the plant Quality, Safety, and Environmental systems for insulation products manufacturing. I actively participated in Lean Manufacturing Continuous Improvement activities. I diligently assessed compliance with corporate policies and procedures through site inspections, audits, and observations. I also supported other sites in Quality and Safety by performing internal audits and training at sister facilities domestically and internationally.

Hebron, Oh

I skillfully managed QS 9000 Quality Management System and prepared Production Part Approval Process (PPAP) documents, including Mfg. Process Flow diagrams, Failure Mode and Effect Analysis, Control Plans, Gage Repeatability, and Reproducibility data. I meticulously reviewed and determined the acceptability of supplier PPAP submissions. I quickly responded to customer quality concerns. I supervised laboratory technicians and inspectors.