Marcella Santos

Marcella Santos Email and Phone Number

Customer Service - Senior Manager na Hapag-Lloyd AG @ Hapag-Lloyd AG
hamburg, hamburg, germany
Marcella Santos's Location
Santos, São Paulo, Brazil, Brazil
Marcella Santos's Contact Details

Marcella Santos personal email

Marcella Santos phone numbers

About Marcella Santos

Dedicated Leader with a Passion for Human Development | 20+ Years of Expertise in the Shipping Industry🌐 About Me:As a seasoned professional with over 20 years of enriching experience in the shipping industry, I am driven by a commitment to human development and excellence in leadership. My journey has been marked by a profound impact on customer service and business system departments, where I have consistently demonstrated a passion for fostering growth and driving operational efficiency.💼 Professional Experience:Throughout my career, I have navigated the complexities of the shipping industry, gaining valuable insights and honing my skills in customer service and business system management. My roles have equipped me with a comprehensive understanding of the industry's nuances, allowing me to contribute effectively to organizational success.🚢 Key Strengths:Process Standardization:Adept at streamlining and standardizing processes for enhanced efficiency.Proven track record of implementing and optimizing processes that drive operational excellence.Loyalty and Commitment:Recognized for unwavering loyalty and dedication to both team and organization.Committed to fostering a culture of trust and collaboration for mutual success.Equity Advocate:Passionate about promoting equity and inclusivity within the workplace.Championing initiatives that create a diverse and inclusive environment for all.🔑 Core Competencies:Leadership DevelopmentCustomer Service ExcellenceBusiness System OptimizationProcess Improvement and StandardizationTeam Building and CollaborationEquity and Inclusion Advocacy📈 Career Objective:I am enthusiastic about leveraging my extensive experience and skills to contribute to a dynamic organization in the shipping industry. My goal is to continue driving human development initiatives, fostering a culture of excellence, and contributing to the overall success of the business.Let's connect and explore opportunities for collaboration!#Leadership #ShippingIndustry #HumanDevelopment #CustomerService #BusinessSystems #ProcessOptimization #EquityAdvocate

Marcella Santos's Current Company Details
Hapag-Lloyd AG

Hapag-Lloyd Ag

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Customer Service - Senior Manager na Hapag-Lloyd AG
hamburg, hamburg, germany
Website:
hapag-lloyd.com
Employees:
8200
Marcella Santos Work Experience Details
  • Hapag-Lloyd Ag
    Customer Service Senior Manager
    Hapag-Lloyd Ag Aug 2022 - Present
    Génova, Ligúria, Itália
  • Hapag-Lloyd Ag
    Bussiness System Customer Service Senior Manager
    Hapag-Lloyd Ag Feb 2019 - Aug 2022
    Valparaíso Province, Chile
  • Hapag-Lloyd Ag
    Cs Export Documentation Senior Manager
    Hapag-Lloyd Ag Nov 2008 - Feb 2019
    Santos, São Paulo, Brasil
  • Hapag Lloyd Flug Gmbh
    Cs Export Documentation Coordinator
    Hapag Lloyd Flug Gmbh Feb 2005 - Nov 2008
    Santos, São Paulo, Brasil
  • Panalpina
    Export Documentation Assistant
    Panalpina Jan 2002 - Feb 2005
    Santos, São Paulo, Brasil
  • Asl Transportes Int. Ltda
    Adminstrative Assistant
    Asl Transportes Int. Ltda May 2001 - Jan 2002
    Santos
  • Ams Broker Ltda
    Adminitrative Assistant
    Ams Broker Ltda Jun 1999 - Oct 2000
    Santos, São Paulo, Brasil

Marcella Santos Skills

Transportes Atendimento Ao Cliente Logistics Microsoft Excel Transportation Microsoft Office Customer Relations Customer Service Transporte De Mercadorias Cadeia De Fornecedores Ports Excel English Negotiation

Marcella Santos Education Details

Frequently Asked Questions about Marcella Santos

What company does Marcella Santos work for?

Marcella Santos works for Hapag-Lloyd Ag

What is Marcella Santos's role at the current company?

Marcella Santos's current role is Customer Service - Senior Manager na Hapag-Lloyd AG.

What is Marcella Santos's email address?

Marcella Santos's email address is ce****@****ail.com

What is Marcella Santos's direct phone number?

Marcella Santos's direct phone number is +55139916*****

What schools did Marcella Santos attend?

Marcella Santos attended Universidade Metropolitana De Santos, Universidade Metropolitana De Santos.

What skills is Marcella Santos known for?

Marcella Santos has skills like Transportes, Atendimento Ao Cliente, Logistics, Microsoft Excel, Transportation, Microsoft Office, Customer Relations, Customer Service, Transporte De Mercadorias, Cadeia De Fornecedores, Ports, Excel.

Who are Marcella Santos's colleagues?

Marcella Santos's colleagues are Maru Ferrera Lezcano, Shereen Ali Abbasi, Thomas Voß, Sriram K, Nishant Shekhar, Jonathan Wong, Swapna Sawant.

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